Sara Abd Elmaboud
@saraabdelmaboud
Hebrew customer service professional delivering accurate, culturally sensitive support across phone, chat, and email.
What I'm looking for
I’m a Hebrew-speaking customer service representative providing customer support in Hebrew to clients across various platforms including phone, chat, and email. I handle product inquiries, account issues, and technical support while ensuring timely and accurate resolution with professionalism and cultural sensitivity.
Previously, I delivered high-quality face-to-face support to international passengers at Sharm El Sheikh International Airport, managing inquiries, complaints, and special requests in compliance with airport protocols. I bring strong team collaboration, time management, adaptability in fast-paced environments, and experience using CRM systems and remote work tools.
Experience
Work history, roles, and key accomplishments
Provided Hebrew customer support to clients via phone, chat, and email, handling product inquiries, account issues, and technical support. Delivered timely, accurate resolutions with professionalism and cultural sensitivity.
Customer Service Specialist
National Aviation Services (NAS)
Delivered face-to-face support to international passengers at Sharm El Sheikh International Airport in line with airport protocols. Handled inquiries, complaints, and special requests while providing respectful, personalized service.
Education
Degrees, certifications, and relevant coursework
Alexandria University
Bachelor of Arts, Hebrew Language
Earned a Bachelor of Arts in Hebrew Language from the Faculty of Arts, Department of Oriental Languages at Alexandria University. Graduated in 2022.
Availability
Location
Authorized to work in
Job categories
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