Amr Mamdouh Al-hussainy mohammed

I am a dedicated customer service professional with a year of experience at Concentrix, where I provided exceptional support to Amazon clients. My role involved assisting candidates in navigating the hiring process, resolving issues, and ensuring a smooth onboarding experience. I take pride in my ability to exceed performance metrics and achieve high levels of customer satisfaction.

Fluent in both Arabic and English, I possess strong communication and problem-solving skills that enable me to adapt quickly to new systems and tools. My commitment to delivering high-quality service has been recognized through excellent survey participation rates and consistent performance improvements. I am passionate about enhancing customer service processes and building strong client relationships.