@sara-gailstirling
Patient Care Specialist at DR.SMILE X IMPRESS, with experience in customer service supervision and learning and development training.
SurinameAt DR.SMILE X IMPRESS, I worked as a Patient Care Specialist. Before that, I supported customers at WENGAGE and TELEPERFORMANCE in customer service roles.
At TELEPERFORMANCE, I worked as a Customer service Supervisor. At WENGAGE, I worked as a Learning & development trainer, and I hold an HBO Projectmanagment Diploma from ABC-OPLEIDINGEN.
Work history, roles, and key accomplishments
Dr. Smile X Impress
Mar 2026 - Sep 2026 (6 months)
Provided patient care support, assisting with patient inquiries and care coordination.
Wengage
May 2024 - Oct 2025 (1 year 5 months)
Delivered training programs to enhance employee skills and performance.
Wengage
Feb 2024 - Apr 2024 (2 months)
Provided customer service support, handling customer inquiries and ensuring satisfaction.
Supervised customer service team, ensuring quality and performance standards were met.
Provided customer service support, handling inquiries and resolving issues for clients.
Pharmacy Esculaap
Jan 2019 - Jan 2020 (1 year)
Worked as an all-rounder at Pharmacy Esculaap, handling various tasks to support pharmacy operations.
Degrees, certifications, and relevant coursework
Diploma, Project Management
Completed HBO Project Management, earning a Diploma in 2024.
Diploma, Science and Technology
Completed Science and Technology profile (R-package), earning a Diploma in 2019.
Diploma, Science and Mathematics
Completed B-package with focus on Science and Mathematics, earning a Diploma in 2014.
Software and tools used professionally
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