Regilio ApaiRA
Open to opportunities

Regilio Apai

@regilioapai

Senior customer service representative with expertise in client support.

Suriname

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

With a strong background in customer service and human resources, I have developed a keen ability to manage client relationships and enhance service quality. Currently, I serve as a Senior Customer Service Representative at GS Call Center Support in Cape Town, where I provide first-line support to clients, addressing a variety of product-related issues through multiple communication channels.

My experience includes working as a Human Resource Assistant at Surinaamse United People Marketing B.V., where I managed recruitment processes, trained new employees, and facilitated internal communication. I am dedicated to ensuring high-quality service delivery and coaching team members to improve efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

FB

FHR School of Business

Small and Medium Enterprise Management

2016 - 2021

I(

Instituut voor Middelbaar Economisch en Administratief Onderwijs (IMEAO)

Bedrijfsadministrateur

2012 - 2016

Tech stack

Software and tools used professionally

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