Saqib Ishtiaq
@saqibishtiaq
Economics student with strong customer service and analytical skills.
What I'm looking for
I am currently pursuing a BSc in Economics at the University of Leicester, where I have developed a solid foundation in economic principles and analytical skills. My coursework has included advanced studies in microeconomics, macroeconomics, and international finance, which have equipped me with the ability to understand complex economic concepts and their real-world applications.
In addition to my academic pursuits, I have gained valuable experience in various roles, including as an Invoice Clerk at Alcura Health, where I honed my skills in data management and customer communication. My previous positions have allowed me to develop strong interpersonal skills, enabling me to build effective relationships with customers and colleagues alike. I pride myself on my ability to adapt to changing environments and manage my workload efficiently, ensuring that I meet deadlines while maintaining high standards of service.
Outside of work and study, I am passionate about sports and fitness, which drive my commitment to personal growth and well-being. I am eager to leverage my skills and experiences in a challenging role that allows me to contribute positively to a team while continuing to develop my professional capabilities.
Experience
Work history, roles, and key accomplishments
Invoice Clerk
Alcura Health
Mar 2024 - Present (1 year 3 months)
Processed invoices on the system using SAGE X3 and Excel, handling invoice and supplier queries. Monitored outstanding balances, followed up on overdue invoices, and created credit notes while accurately inputting and maintaining purchase ledger data. Utilized Outlook for communication and Salesforce (CRM) for client management.
Invoice Clerk
Alcura Health
Mar 2024 - Present (1 year 3 months)
Processed invoices on the system using SAGE X3 & Excel, dealing with invoice and supplier queries. Monitored outstanding balances, followed up on overdue invoices, and created credit notes. Accurately inputted and maintained purchase ledger data, using Outlook for communication and Salesforce for client management.
Warehouse Worker
Ascendant Recruitment
Aug 2024 - Mar 2025 (7 months)
Performed temporary warehouse roles for various companies, including Peter Millar and Mechline, gaining diverse operational experience. Responsibilities included general warehouse duties and supporting logistics operations.
Temporary Warehouse Roles
Ascendant Recruitment
Aug 2024 - Mar 2025 (7 months)
Performed various temporary warehouse roles for companies including Peter Millar and Mechline. Gained practical experience in diverse warehouse environments and operational procedures.
Door-to-door Sales
Redclean
Feb 2024 - Mar 2024 (1 month)
Quickly learned service features, enabling effective customer education and informed decision-making, consistently handling rejection with persistence for successful outcomes. Managed time efficiently to cover all necessary areas without compromising quality. Worked independently, staying motivated and taking initiative to enhance sales techniques.
Claims Assistant & Administrator
Direct Accident Claims Management
Jun 2019 - Dec 2019 (6 months)
Handled approximately 20 calls daily, acting as a key intermediary between parties involved in accident claims and maintaining accurate records. Communicated effectively with customers and colleagues to resolve claims promptly, explaining complex processes and identifying issues. Managed workload efficiently to meet tight deadlines, processing claims swiftly and providing excellent customer servic
Door-to-Door Sales Representative
Redclean
Feb 2024 - Mar 2024 (1 month)
Quickly learned service features to effectively educate customers and facilitate informed decision-making. Consistently handled rejection while remaining persistent, leading to successful sales outcomes. Managed time efficiently, covering all necessary areas without compromising quality, and worked independently to enhance sales techniques.
Warehouse Assistant
Industrious Recruitment
May 2023 - Dec 2023 (7 months)
Served as a Warehouse Assistant at various companies on a temporary basis during university holidays. Responsibilities included assisting with inventory, order fulfillment, and general warehouse organization.
Warehouse Assistant
Industrious Recruitment
May 2023 - Dec 2023 (7 months)
Served as a Warehouse Assistant at various companies on a temporary basis during university holidays. Assisted with general warehouse duties, contributing to efficient operations and inventory support.
Claims Assistant & Administrator
Direct Accident Claims Management
Jun 2019 - Dec 2019 (6 months)
Handled approximately 20 calls daily, acting as a key intermediary between parties involved in accident claims, ensuring prompt and accurate inquiries. Maintained accurate records of customer claims, communicated effectively with customers and colleagues, and resolved claims promptly. Identified and resolved issues related to customer claims, collaborating with team members and external partners t
Retail Sales Assistant
GAP
Jan 2017 - Present (8 years 5 months)
Consistently delivered exceptional service by responding to customer inquiries and requests promptly, ensuring high satisfaction and building strong customer relationships. Conducted thorough stock checks and ensured accurate product labelling and presentation to maximize sales opportunities. Engaged with customers to understand their needs, provided comprehensive product information, and offered
Retail Sales Assistant
GAP
Jan 2017 - Present (8 years 5 months)
Consistently delivered exceptional service by responding to customer inquiries and requests promptly, ensuring high levels of satisfaction. Conducted thorough stock checks and ensured accurate product labelling and presentation to maximize sales opportunities. Engaged with customers to understand needs, provided product information, and offered personalized recommendations to enhance shopping expe
Education
Degrees, certifications, and relevant coursework
Shenley Brook End
A-levels, Financial Studies, Business Studies, Psychology
Grade: Financial studies (B), Business studies (C), Psychology (D)
Completed A-levels in Financial Studies (B), Business Studies (C), and Psychology (D).
University of Leicester
BSc, Economics
Graduated with a Bachelor of Science in Economics. Modules studied included Advanced Microeconomics and Macroeconomics, International Finance, Public Economics, Intermediate Microeconomics and Macroeconomics, Money and Central Banking, Microeconomics, and Macroeconomics.
Shenley Brook End School
A-levels, Financial Studies, Business Studies, Psychology
Grade: Financial studies (B), Business studies (C), Psychology (D)
Completed A-levels in Financial Studies (B), Business Studies (C), and Psychology (D).
The Radcliffe School
GCSEs, General Studies
Grade: 8 GCSEs, 9 – 4 including Maths and English
Achieved 8 GCSEs with grades 9-4, including Maths and English.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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