megan birchall

Managed over 50 calls daily, efficiently resolving inquiries using multiple systems. Implemented effective problem-solving techniques to meet goals.

Ensured accurate data entry and quick query resolutions. Took accurate payments over the phone and implemented feedback to continuously achieve targets.

Managed cash handling and POS transactions, ensuring accurate financial exchanges. Provided excellent customer service while also maintaining inventory and bar stocks.

Ensured accurate tracking numbers inputted into correct order, created shipping labels and scheduled shipping company pickups. Organized customer inquiries, liaising with internal teams to resolve issues in a timely manner.

Used handheld devices to locate stock and provide customers with information about products. Focused on upselling and cross-selling, demonstrating financial acumen in boosting sales.

Promoted products, contributing to sales targets. Maintained accurate customer records and processed documentation, ensuring financial integrity.

Assisted in reporting and tracking property repairs, ensuring accuracy in cost breakdown. Communicated with vendors and internal departments to coordinate all projects.

Demonstrated strong organizational and time management skills by coordinating lessons and managing schedules. Developed communication and interpersonal skills by interacting with customers and staff.

Grade: 1st Class Honours

Completed a Bachelor of Science degree in Financial Mathematics. Achieved a 1st Class Honours.

Studied A-Levels in Mathematics, Economics, and Further Mathematics. These qualifications prepared me for university-level study.

Completed GCSE qualifications. These exams cover a range of subjects and are typically taken at age 16 in the UK.