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Tasmiya Zaheer

@tasmiyazaheer

Message

I improve financial operations through reconciliation, data quality, SLA management, and Excel-driven reporting.

India

Message

What I'm looking for

I'm looking for operations or financial-process work where I can improve data accuracy, resolve workflow issues, manage SLA-driven deliverables, and build actionable reporting.

I've supported financial operations at Genpact by reconciling payment transactions and financial logs, identifying discrepancies, and maintaining 99%+ data accuracy.

I investigate operational gaps and payment exceptions, coordinate with cross-functional teams to resolve issues within SLA timelines, and maintain audit-ready documentation under strict SOP guidelines.

In my current remote role at Data Annotation Tech, I audit, evaluate, and structure multilingual content outputs while applying rigorous quality standards to improve dataset accuracy and model training consistency.

I've also managed project workflows for Indian Digital Marketing, supported CRM-based customer query resolution at Nexus Export, and built an interactive Advanced Excel dashboard using cleaned data, PivotTables, Slicers, and dynamic formulas.

Experience

Work history, roles, and key accomplishments

Current

Data Quality & Workflow Associate

Current

Data Annotation Tech

Jan 2025 - Present (1 year 8 months)

Audit, evaluate, and structure multilingual content outputs under tight turnaround schedules in a remote environment. Detect data inconsistencies and apply rigorous quality standards to enhance dataset accuracy.

Data Quality Operational Workflow Execution Quality Assurance Multilingual Content Remote Collaboration

Process Developer

Genpact

Jan 2022 - Dec 2024 (2 years 11 months)

Executed end-to-end reconciliation of payment transactions and financial logs, ensuring 99%+ data accuracy. Investigated operational gaps and coordinated cross-functional teams to resolve issues within SLA timelines.

Reconciliations Transaction Auditing Root Cause Analysis SOP Compliance Quality Control Data Quality Finance Operations

Freelance Operations Support

Indian Digital Marketing

Jan 2019 - Dec 2022 (3 years 11 months)

Managed day-to-day project workflows, tracking client deliverables and coordinating schedules to ensure 100% on-time project completion.

Project Workflow Client Coordination Scheduling Deliverable Tracking

Customer Service Executive

Nexus Export

Jan 2017 - Dec 2018 (1 year 11 months)

Streamlined client queries via CRM systems, maintaining accurate customer documentation and tracking service tickets to successful closure. Partnered with logistics and operations teams to resolve service roadblocks.

CRM Query Resolution Customer Documentation Ticket Management Cross Department Coordination