SankyP Vids

SV

Open to opportunities

SankyP Vids

@sankypvids

Experienced account manager skilled in customer service and data management.

What I'm looking for

I am looking for a remote position that allows me to utilize my communication and analytical skills while contributing to a dynamic team.

I am an experienced professional with a strong background in account management, customer service, and data management. My journey began with a Bachelor of Business Administration, where I specialized in Marketing, and I have since honed my skills in lead generation, campaign execution, and customer relations. I thrive in remote work environments and have a proven track record of leveraging CRM tools to drive engagement and optimize outreach.

Throughout my career, I have successfully managed various roles, including Leadgen Data Manager and Account Manager, where I utilized tools like Apollo and Snov.io for data verification and outreach campaigns. My ability to adapt and communicate effectively has allowed me to build strong relationships with clients and support sales teams in achieving their goals. I am passionate about using my analytical skills to enhance customer experiences and drive business growth.

Experience

Work history, roles, and key accomplishments

SC

Leadgen Data Manager

Scopify.AI

Dec 2022 - Aug 2024 (1 year 8 months)

Managed lead generation and campaign execution by sourcing data on Apollo, verifying emails with Snov.io, and creating outreach campaigns. Analyzed responses and updated outreach strategies based on data insights.

Lead Generation Data Management Campaign Execution Email Marketing CRM Tools Data Analysis Snov Apollo Communication

BI

Account Manager

Bikayi.com

Feb 2022 - Jul 2022 (5 months)

Oversaw store setup and product development for small business owners, ensuring effective catalog listings and enhancing client satisfaction.

Account Management Product Development Customer Service Communication Problem Solving Sales Support Team Collaboration

ST

Account Manager

Stackview Technologies

Mar 2019 - Oct 2021 (2 years 7 months)

Managed client queries and arranged demo meetings, providing support to sales teams and ensuring customer satisfaction.

Client Management Customer Support Communication Problem Solving Team Collaboration CRM Tools Lead Generation Data Analysis

WS

Senior Customer Service Executive

WNS Global Services

Jan 2018 - Jan 2019 (11 months)

Provided customer support regarding utility bills and home moving services, enhancing customer experience through effective communication.

Customer Service Communication Problem Solving Team Collaboration Data Management CRM Tools Training

CS

Sales Executive

Crystal Softech

Jun 2007 - Nov 2017 (10 years 5 months)

Promoted website development solutions and managed client relationships to drive sales and enhance service delivery.

Sales Management Web Development Communication Marketing Problem Solving Team Collaboration Data Analysis CRM Tools

IS

Customer Service Executive

Intelenet Global Services

Feb 2006 - May 2007 (1 year 3 months)

Handled customer queries and back-office operations for a leading US credit reporting agency, ensuring high-quality service delivery.

Customer Service Communication Back Office Operations Problem Solving Data Management Team Collaboration CRM Tools Training

GL

Quality Verifier

GTL Ltd

Feb 2004 - Aug 2005 (1 year 6 months)

Supervised a team of verifiers, ensuring quality control and training new agents to maintain service standards.

Quality Control Team Management Training Communication Problem Solving Data Analysis CRM Tools

Education

Degrees, certifications, and relevant coursework

TU

Tilak Maharashtra University

Bachelor of Business Administration, Business Administration

2014 - 2017

Specialization in Marketing as part of the Bachelor of Business Administration program.

MU

Mumbai University

Diploma, Industrial Electronics

1998 - 2004

Completed a Diploma in Industrial Electronics, focusing on the principles and applications of electronics in industry.

Tech stack

Software and tools used professionally

Gmail

4D

Apollo

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Account Manager Lead Generation Specialist Customer Service Manager Campaign Manager Data Analyst

Skills

Account Management Customer Service Lead Generation Data Management Campaign Execution Email Marketing CRM Tools Communication Data Analysis Apollo Gmail

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SankyP Vids - Leadgen Data Manager - Scopify.AI | Himalayas