SankyP Vids
@sankypvids
Experienced account manager skilled in customer service and data management.
What I'm looking for
I am an experienced professional with a strong background in account management, customer service, and data management. My journey began with a Bachelor of Business Administration, where I specialized in Marketing, and I have since honed my skills in lead generation, campaign execution, and customer relations. I thrive in remote work environments and have a proven track record of leveraging CRM tools to drive engagement and optimize outreach.
Throughout my career, I have successfully managed various roles, including Leadgen Data Manager and Account Manager, where I utilized tools like Apollo and Snov.io for data verification and outreach campaigns. My ability to adapt and communicate effectively has allowed me to build strong relationships with clients and support sales teams in achieving their goals. I am passionate about using my analytical skills to enhance customer experiences and drive business growth.
Experience
Work history, roles, and key accomplishments
Leadgen Data Manager
Scopify.AI
Dec 2022 - Aug 2024 (1 year 8 months)
Managed lead generation and campaign execution by sourcing data on Apollo, verifying emails with Snov.io, and creating outreach campaigns. Analyzed responses and updated outreach strategies based on data insights.
Account Manager
Bikayi.com
Feb 2022 - Jul 2022 (5 months)
Oversaw store setup and product development for small business owners, ensuring effective catalog listings and enhancing client satisfaction.
Account Manager
Stackview Technologies
Mar 2019 - Oct 2021 (2 years 7 months)
Managed client queries and arranged demo meetings, providing support to sales teams and ensuring customer satisfaction.
Senior Customer Service Executive
WNS Global Services
Jan 2018 - Jan 2019 (11 months)
Provided customer support regarding utility bills and home moving services, enhancing customer experience through effective communication.
Sales Executive
Crystal Softech
Jun 2007 - Nov 2017 (10 years 5 months)
Promoted website development solutions and managed client relationships to drive sales and enhance service delivery.
Customer Service Executive
Intelenet Global Services
Feb 2006 - May 2007 (1 year 3 months)
Handled customer queries and back-office operations for a leading US credit reporting agency, ensuring high-quality service delivery.
Quality Verifier
GTL Ltd
Feb 2004 - Aug 2005 (1 year 6 months)
Supervised a team of verifiers, ensuring quality control and training new agents to maintain service standards.
Education
Degrees, certifications, and relevant coursework
Tilak Maharashtra University
Bachelor of Business Administration, Business Administration
2014 - 2017
Specialization in Marketing as part of the Bachelor of Business Administration program.
Mumbai University
Diploma, Industrial Electronics
1998 - 2004
Completed a Diploma in Industrial Electronics, focusing on the principles and applications of electronics in industry.
Availability
Location
Authorized to work in
Job categories
Interested in hiring SankyP?
You can contact SankyP and 90k+ other talented remote workers on Himalayas.
Message SankyPFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
