Sanjida Akter
@sanjidaakter
Senior administrative leader driving certification, project delivery, and stakeholder collaboration.
United Arab EmiratesWhat I'm looking for
I am a results-driven business management professional with extensive experience in administrative leadership, certification operations, and end-to-end project management across international awarding bodies. I have led teams to ensure compliance, streamlined certification workflows, and delivered accurate reporting while coordinating cross-functional stakeholders across the UK, Spain, Malta and beyond.
My background includes designing LMS content, optimizing systems with IT partners, and training staff to improve operational efficiency and learner experience. I bring strong analytical thinking, attention to detail, empathetic leadership, and a proactive approach to resolving issues and meeting institutional objectives.
Experience
Work history, roles, and key accomplishments
Senior Team Leader - Administration
Exeed College
May 2025 - Present (5 months)
Oversee daily administrative operations including learner registrations, certification workflows, and student records; improved compliance and timeliness of certificate issuance while supervising administrative staff and producing reports for senior management.
Senior Officer - Administrator & Certifications
Uniathena
Jan 2022 - Present (3 years 9 months)
Managed daily administrative operations, learner registrations and certification workflows while responding to learner and partner inquiries and resolving complaints to maintain service quality.
Resources Development Administrator
Uniathena
Jun 2020 - Jan 2022 (1 year 7 months)
Designed course content and managed LMS activities to enhance learner experience, coordinated faculty content delivery and ensured 100% compliance with awarding body certificate requirements.
Project Development Executive Officer
Uniathena
May 2019 - May 2020 (1 year)
Collaborated with IT to optimize LMS and website functionality, supported strategic project planning and delivered internal training to improve system adoption and learner engagement.
Education
Degrees, certifications, and relevant coursework
GUGuglielmo Marconi University
Master of International Business Administration, International Business Administration
Master of International Business Administration completed at Guglielmo Marconi University.
CIChartered Management Institute
Certified Manager Program, Management
2023 - 2023
Completed the Certified Manager Program through the Chartered Management Institute in 2023.
SAScottish Qualifications Authority
Extended Diploma, International Business Strategy
Completed an Extended Diploma in International Business Strategy awarded by the Scottish Qualifications Authority.
UWUniversity of Wolverhampton
BA (Hons) Business Management, Business Management
2016 - 2019
BA (Hons) in Business Management from the University of Wolverhampton completed between 2016 and 2019.
WCWestford University College
Higher National Diploma, Business
Higher National Diploma completed at Westford University College.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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