JANE MUNGE
@janemunge
Operations coordinator and executive assistant with 15+ years optimizing administration and executive support.
What I'm looking for
I am a resourceful operations coordinator and executive assistant with over 15 years of experience streamlining administrative and operational functions across diverse industries. I combine strong organizational skills with a customer-focused approach to improve efficiency and compliance.
In my current role I support the Chairman as an executive and personal assistant while coordinating company operations, legal documentation, visas, licenses, and regulatory filings. I act as a gatekeeper, draft official communications, manage sensitive matters discreetly, and coordinate logistics for both business and personal priorities.
Previously, as Head of Operations and Administrative Assistant at an educational institution, I led operational initiatives that improved resource utilization, staff knowledge, safety standards, and client relationships. I also stepped in as interim accountant to handle VAT, accounts payable, and payroll during transitions.
I have a track record of reversing compliance issues, improving employee satisfaction, driving operational excellence, and delivering measurable service improvements. I bring pragmatic problem-solving, strong stakeholder liaison skills, and a commitment to delivering high-quality administrative and operational outcomes.
Experience
Work history, roles, and key accomplishments
Operations Coordinator
Instyle Group Ltd
Jan 2021 - Present (4 years 8 months)
Serve as Executive & Personal Assistant to the Chairman while coordinating company operations, legal filings, visas and compliance, and interim accounting tasks to ensure continuity and on-time delivery of directives and regulatory obligations.
Head of Operations
European International College
Aug 2019 - Dec 2020 (1 year 4 months)
Led operational functions to streamline communications, procurement, facilities and team performance, delivering service, quality and cost targets while developing client and vendor relationships to grow business opportunities.
Administrative Assistant
European International College
Jul 2015 - Jun 2019 (3 years 11 months)
Supported college administration and HR functions including recruitment, onboarding, visa and insurance processing, student registration and scheduling to maintain smooth academic and operational workflows.
Sales & Customer Service Rep
EROS Digital Home
Apr 2010 - Apr 2015 (5 years)
Delivered high-level customer service and sales support, drove upsells to increase revenue, prepared performance reports, and trained staff to improve showroom sales and customer satisfaction.
Administrative Assistant
Worldwide Fund for Nature
Provided administrative support for the Mara River Basin Initiative, handling documentation, coordination and stakeholder communication to support project delivery.
Education
Degrees, certifications, and relevant coursework
Miramar International College
Diploma in Business Administration and Management, Business Administration and Management
2003 - 2005
Completed a Diploma in Business Administration and Management focusing on business and administrative practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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