Open to opportunities

Sanjay k

@sanjayk

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AI product leader driving cross-functional teams and scalable solutions.

India

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What I'm looking for

I seek a role where I can lead AI product development and client-facing delivery, in a collaborative, growth-focused company that values cross-functional leadership, measurable business impact, and opportunities to scale AI solutions.

I am an experienced AI product and customer-relations lead with 3+ years in startup and enterprise environments, delivering AI-driven products and client services across India, Malaysia, Singapore, and Australia. I have led end-to-end development and deployment of solutions such as Neurolink AI, Juristbot.ai and DiginesT, managed 20+ cross-functional team members, and executed 8+ client services and custom generative AI projects while negotiating cloud credits and third-party integrations to reduce costs.

I previously served as a Systems Engineer at Infosys focused on NOC L1 support, troubleshooting, and workflow optimisation, where I managed 300+ cases, led a team of six, and created SOPs that improved onboarding and resolution times. I combine project management, stakeholder engagement, and business-process optimisation to drive adoption, efficiency, and measurable revenue impact.

Experience

Work history, roles, and key accomplishments

Current

Technical & Customer Relations Lead

Current

Neuronest AI Private Limited

Nov 2023 - Present (1 year 11 months)

Led development and delivery of AI-driven products (CCTV analytics, legal tech, digital AI ecosystems) and managed end-to-end client services, driving scalability and improving revenue through cloud credits and third-party integrations.

Client Relations Project Management AWS Google Cloud Third Party Integrations Team Leadership Generative AI

Systems Engineer

Infosys

Nov 2021 - Oct 2023 (1 year 11 months)

Served as NOC L1 support handling 300+ cases, led a 6-member team to improve troubleshooting and workflow efficiency, produced SOPs that reduced resolution time and ensured SLA compliance.

Network Operations Troubleshooting Incident Management Team Leadership SLA

Education

Degrees, certifications, and relevant coursework

Sri Shakthi Institute of Engineering and Technology

Bachelor of Engineering, Electronics and Communication Engineering

2017 - 2021

Grade: 8.25 CGPA

Completed a Bachelor of Engineering in Electronics and Communication Engineering with a CGPA of 8.25, focusing on core ECE subjects and practical projects.