Ranjan User

Led comprehensive product strategy and development for a Workflow-as-a-Service (WaaS) platform, enabling enterprises to automate customer onboarding and compliance processes. Designed AI-powered workflow automation, reducing manual review processes by 68% while maintaining regulatory compliance.

Led technical product strategy and delivery for major enterprise clients, managing over $20M+ annual revenue through an integrated delivery center. Designed enterprise solutions for complex business process automation and compliance requirements.

Directed enterprise-scale technology transformation for major clients, successfully migrating over 300 servers and applications while maintaining business continuity and data security. Designed private cloud solutions with comprehensive security frameworks.

Managed technology outsourcing relationships and built product capabilities for enterprise clients, establishing a Testing Centre of Excellence (TCoE) to improve product quality. Built technical teams from 25 to 120+ FTE and implemented process improvements.

Progressed through technical and product leadership roles, developing real-time fraud detection analytics for enterprise applications and implementing data security and privacy practices. Led Mainframe DB2 Operations, reducing system failures by 40%.

Led technical modules and development teams in an early career technical leadership role.

Completed a Bachelor of Engineering in Electrical Engineering. The curriculum provided a strong foundation in electrical systems and engineering principles.