Saniah Simpson
@saniahsimpson
Customer-focused program and community professional specializing in client success.
United StatesWhat I'm looking for
I am a customer-focused program and community professional with experience in client onboarding, training, and ongoing engagement across corporate and community environments.
I have led end-to-end program execution, designed scalable curricula, and delivered structured workshops—including facilitating corporate sessions for Verizon—while maintaining high participant satisfaction.
My background includes full-cycle recruiting using Salesforce, traveling canvassing for national nonprofits, and directing licensed youth programs where I launched recurring community initiatives and managed staff and compliance.
I prioritize building trust, driving adoption, and creating positive client experiences through clear communication, stakeholder collaboration, and frameworks that promote psychological safety.
Experience
Work history, roles, and key accomplishments
TVFounder & Lead Facilitator
The Viberary
Jul 2024 - Present (1 year 6 months)
Designed and delivered structured workshops and programs for corporate and community clients, led a corporate workshop for Verizon, and developed a scalable curriculum that improved participant satisfaction and engagement.
Traveling Canvasser
DialogueDirect
Jul 2023 - Dec 2023 (5 months)
Represented national nonprofits as a front-line ambassador, engaging high volumes of individuals daily, adapting messaging in real time, and consistently meeting or exceeding engagement and conversion goals.
Health Care Recruiter
Barton Healthcare Staffing
Mar 2023 - Jul 2023 (4 months)
Managed full-cycle recruiting using Salesforce, served as primary candidate contact to support onboarding and placements, and coordinated with stakeholders to align expectations and timelines.
Child Care Director
Associated Recreation Council
Sep 2021 - Nov 2022 (1 year 2 months)
Designed and led after-school and summer camp programs for ages 5–12, managed staffing and logistics, launched a weekly youth farmers market in partnership with Boys & Girls Club, and maintained licensing and safety compliance.
Education
Degrees, certifications, and relevant coursework
VUValdosta State University
Bachelor of Arts, Sociology & Anthropology
Bachelor of Arts in Sociology and Anthropology focused on social systems, cultural dynamics, and qualitative research methods.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Website
saniahsimpson.comJob categories
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