Sanford Thurman

Consistently ranked in the top 10–20% of sales associates and earned performance-based bonuses. Handled 50–80 inbound/outbound calls daily, achieving an estimated 25–35% conversion rate and meeting or exceeding monthly sales quotas.

Generated 100+ calls per day targeting qualified B2B prospects across multiple industries. Drove email outreach (30%+ open rates, 10–15% response) and booked 8–12 qualified meetings per month using Salesforce and HubSpot.

Taught and developed tennis skills by setting future goals, monitoring progress, and delivering structured group lessons. Managed youth and adult summer tennis camps, organized tournaments, and ensured compliance with facility policies and rules.

Supported branch operational activities and provided financial services to customers. Cross-sold the bank’s products and services and referred customers to appropriate staff to support new services.

Consulted customers on property and casualty insurance over the telephone across 40 states. Averaged 7 applications per day and exceeded the rookie sales goal in the first month.

Supported auto insurance sales by generating 70 applications per month and meeting/exceeding monthly sales quotas. Cross-sold existing clients to other lines of insurance and served as a top telemarketer making 400 calls per day.

Managed front-end operations to support friendly and efficient customer transactions. Worked to improve policy sales, enhance customer satisfaction, and resolve customer issues.

Helped with package packing while ensuring accident-free handling. Tracked, handled, and delivered packages to customers.

Assisted tourists with park information and supported ride boarding. Provided on-site guidance to help guests navigate park activities.

Completed the Google Project Management Certification in August 2022.

Earned an associate degree in Business Management at Sinclair Community College in Dayton, Ohio from September 2004 to June 2006.