Sanele Mokwefo

I’m a dynamic Office Administrator with hands-on experience in call center operations and customer-facing sales. At Till Services, I supported inbound sales by assisting customers with product inquiries and order placements, keeping communication clear and effective.

I leveraged CRM software to track customer interactions and streamline communication processes, which helped me improve sales effectiveness. I also stayed current with product updates to ensure accurate information during sales calls.

Previously, as an Insurance Sales Agent at Avbob, I helped clients select insurance products based on individual needs. I conducted thorough policy reviews to ensure compliance with regulations and client requirements, strengthening client relationships through consistent follow-up.

I’m committed to team development and accuracy, supported by meticulous documentation and reporting. With formal Office Administration training from Skillwise Academy, I bring a detail-oriented, compliance-focused mindset to every task.