Sithabile Maposa
@sithabilemaposa
Experienced Administrative Assistant with a passion for customer service.
What I'm looking for
I am an experienced Administrative Assistant with over 8 years of expertise in providing exceptional customer service and administrative support. My journey has equipped me with a robust skill set, particularly in Microsoft Office, data entry, and multitasking. I thrive in dynamic environments where I can leverage my organizational skills to drive tangible results.
Throughout my career, I have held various roles that have honed my abilities in managing bookings, maintaining comprehensive records, and facilitating effective communication. At Nguyo Safaris International, I excelled in administrative tasks, ensuring that all guest reservations were handled efficiently and accurately. My previous experience as an Insurance Sales Agent and Promoter has further developed my customer interaction skills, enabling me to educate clients and promote products effectively.
I am passionate about joining an organization that values innovation, continuous learning, and personal growth. I am eager to contribute my skills to a team that prioritizes excellence and fosters a supportive work culture.
Experience
Work history, roles, and key accomplishments
Admin Assistant
Nguyo Safaris International
Apr 2016 - Dec 2023 (7 years 8 months)
Provided administrative and secretarial support, including data entry, filing, bookings, and faxing. Managed guest reservations and maintained comprehensive records of bookings and billings for accountability.
Promoter
Insight Promotions
Jan 2014 - Mar 2016 (2 years 2 months)
Identified interested customers, explained products and services, and initiated conversations. Responsible for promoting products and driving sales, particularly for printers.
Insurance Sales Agent
B3 Insurance
Mar 2013 - Nov 2013 (8 months)
Facilitated sales of insurance products, solicited new prospects, and provided exceptional support to existing clients. Educated clients on available options and conducted community networking.
Education
Degrees, certifications, and relevant coursework
Coursera
Certification, Data Analytics
2025 -
Enrolled in a Data Analytics course to develop skills in data interpretation and analysis.
HubSpot Academy
Certification, Digital Marketing
2025 -
Pursuing a course in Digital Marketing to enhance skills in online marketing strategies and tools.
Specis College
Diploma, Secretarial Studies
2000 -
Completed a Diploma in Secretarial Studies, focusing on administrative skills and office management.
Chaplin High School
GSCE O Levels, General Education
1998 -
Achieved GSCE O Levels, covering a range of subjects and foundational education.
Availability
Location
Authorized to work in
Job categories
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