Open to opportunities

Anthea Mathekga

@antheamathekga

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Organised IT and administrative professional skilled in support, data and customer service.

South Africa

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What I'm looking for

I am seeking a role combining IT support and administrative duties in a collaborative, growth-focused organisation where I can apply technical skills and improve processes.

I am an organised and adaptable IT and administrative professional with hands-on experience in administration, data capturing, customer service, retail operations, project support and basic IT support. I have supported projects by capturing drafts and specifications, monitoring progress, liaising with contractors, and performing device setup, troubleshooting and repairs.

I excel in MS Office (Excel, Word, PowerPoint, Access), VBA for Excel, record keeping, point-of-sale operations and stakeholder communication. I work well independently or within teams, am available immediately, and seek to apply my technical and administrative skills in a growth-oriented professional environment.

Experience

Work history, roles, and key accomplishments

Casual Worker / Project Support

Tondani (Pty) Ltd

Aug 2022 - Aug 2023 (1 year)

Captured technical data, monitored project progress and assisted with reporting, contractor liaison and quality checks to support civil works delivery.

Monitoring Reporting Quality Assurance Troubleshooting

Customer Liaison

Fashion Faction (Pty) Ltd

Feb 2018 - Dec 2020 (2 years 10 months)

Delivered customer service and sales support while managing POS transactions, invoicing, record keeping and social media promotions, improving operational accuracy and customer engagement.

Customer Service Point of Sale MS Office Invoicing Social Media Management Record keeping

Education

Degrees, certifications, and relevant coursework

Tshwane North TVET College

Certificate, Information Technology

2023 -

Activities and societies: Contact Centre Operations Work-Based Experience, Networking Work-Based Experience, IT Work-Based Experience

Enrolled in Information Technology program including Contact Centre Operations Level 2–4 with practical and theoretical IT and contact centre training.