Sandra Pyle
@sandrapyle
I am a CCMA experienced in pharmacy benefits management and patient care.
What I'm looking for
I am a Certified Clinical Medical Assistant and current Pharmacy Benefits Manager who combines hands-on patient care with benefits administration. In my current role I handle claim testing, prior authorization and appeal status, transfer calls, and multi-monitor call operations while maintaining HIPAA-compliant documentation.
Previously at UT Health I scheduled patients, managed medication refills, processed lab orders and referral approvals, performed vitals and skin biopsy assistance, and supported front-office communications. I hold CCMA and BLS certifications and bring strong EMR, clerical, and patient-observation skills to support clinical teams and improve patient outcomes.
Experience
Work history, roles, and key accomplishments
Managed pharmacy benefits claim processing, prior authorization and appeals statuses, and handled transfer and inbound customer calls across dual-monitor call workflows.
Clinical Medical Assistant (CCMA)
UT Health Tyler
Sep 2023 - Jan 2025 (1 year 4 months)
Provided clinical and administrative patient care including scheduling, medication refills, lab orders, referral approvals/denials, vital signs collection, skin biopsy assistance, specimen collection, and phone/fax/email communications.
Certified Clinical Medical Assistant
UT Health Tyler
Sep 2023 - Jan 2025 (1 year 4 months)
Provided clinical and clerical support including patient scheduling, medication refills, lab orders, referral approvals/denials, vitals, and minor procedures to maintain efficient outpatient workflows.
Education
Degrees, certifications, and relevant coursework
Marshall Academy
High School Diploma, General Studies
2018 - 2019
Completed High School Diploma at Marshall Academy in Dallas, Texas from August 2018 to May 2019.
Availability
Location
Authorized to work in
Job categories
Skills
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