Veonne Olvera

Managed staffing, including hiring, training, and scheduling employees, and oversaw financial aspects such as budgeting and medical billing. Implemented policy changes, ensured regulatory compliance, and facilitated communication among disciplines.

Specialized in medication refills for patients and provided virtual medical assistance. Directed calls and offered top-tier customer service for all inbound and outbound calls.

Conducted patient interviews, gathered medical history, and prepared patients for examinations. Assisted physicians during treatments, administered medications, and managed medical records and patient portals.

Ensured the safety and readiness of all equipment and directed a team of 24 employees. Met sales targets, adhered to company policies, and prioritized team member well-being.

Managed patient check-ins and check-outs, charted patients for physicians, and handled patient results. Ensured insurance and patient information were up-to-date and administered injections as needed.

Handled multiple calls, directed inquiries, and managed payments. Maintained school finances and assisted customers, parents, and staff while upholding high school standards.

Provided home health care for elderly and disabled individuals, including checking vital signs, preparing meals, and assisting with personal hygiene. Focused on building personal relationships and ensuring overall well-being.

Supported the school's mission and vision, demonstrating a commitment to Christian education and student development. Collaborated with teaching colleagues and administrators, and partnered effectively with parents.

Managed front desk operations, including answering phones, scheduling appointments, and checking in guests. Resolved issues promptly and utilized bilingual, multitasking, and money management skills.

Promoted specials on consoles and assisted with financing. Advertised using slideshows and Microsoft Office tools, and consistently scored high on commission bonuses.

Completed general college education with a focus on Criminal Justice. This foundational study provided insights into the legal system and its various components.

Completed prerequisite courses essential for a nursing program. These studies laid the groundwork for further education in the medical field.

Undertook college courses specifically in Nursing. These courses provided a deeper understanding of patient care and medical practices.

Obtained a high school diploma with a focus on General Studies. This provided a broad educational foundation.

Earned a diploma specializing in patient care. This program equipped me with essential skills for providing comprehensive patient support.