Kasandra Barbalena
@kasandrabarbalena
Bilingual healthcare administrator with strong operational and management skills.
What I'm looking for
I am a self-motivated and versatile healthcare professional with a strong background in operational management within medical office settings. My experience includes handling human resources procedures, patient services coordination, and administrative support, all while ensuring compliance with regulatory standards. I pride myself on my exceptional interpersonal communication skills, which have enabled me to effectively interact with diverse teams and patients.
Throughout my career, I have successfully implemented operational improvements and developed efficient systems to enhance patient care and streamline processes. My roles at UTMB and MD Anderson Cancer Center have equipped me with the ability to manage complex tasks, from coordinating patient services to overseeing departmental budgets. I am currently pursuing my Master's in Healthcare Administration, which further solidifies my commitment to advancing my expertise in the field.
Experience
Work history, roles, and key accomplishments
Administrative Specialist
UTMB
Responsible for Human Resources procedures related to employee appointment and maintenance transactions. This includes reviewing and processing employment authorization forms, new hires, transfers, reclassifications, status changes, salary changes, separations, and leaves of absence. Ensures compliance with UT System Regents Rules and serves as a liaison to staff in other entity processing units,
Coord Patient Services
MD Anderson Cancer Center
Jan 2021 - Dec 2023 (2 years 11 months)
Coordinated all tasks associated with patient services, including physician and clinic template maintenance and expediting clinic flow. Processed the accurate completion of all clinic activities, interpreted and coordinated physicians' orders to schedule diagnostic tests, procedures, treatments, and appointments.
Pediatric & Pedi/Adult Urgent Care Lead
UTMB
Jan 2019 - Dec 2021 (2 years 11 months)
Scheduled and maintained calendars, ensuring accuracy as directed by the supervisor, and coordinated events and conferences. Typed and proofread letters, memos, reports, meeting notices, and agendas, ensuring inventories of supplies were maintained.
Patient Service Specialist
UTMB
Mar 2018 - Dec 2019 (1 year 9 months)
Provided exceptional customer service in all interactions with internal and external patients, physicians, and referral sources. Answered calls accurately, documented and triaged them appropriately, ensuring patient satisfaction and safety.
Pharm Tech
Walmart Pharmacy
Jan 2015 - Dec 2018 (3 years 11 months)
Assisted the pharmacist in the preparation and distribution of medications, including receiving and verifying prescriptions. Maintained drug inventory and patient/pharmacy records in a consistent manner.
Education
Degrees, certifications, and relevant coursework
Ball High School
High School Diploma, General Studies
Completed high school education.
Texas Southern University
Bachelor of Science, Healthcare Administration
Studied Healthcare Administration, gaining foundational knowledge in managing healthcare operations and systems.
Texas Southern University
Master of Science, Healthcare Administration
Pursued advanced studies in Healthcare Administration, focusing on leadership and strategic management within the healthcare sector.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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