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Open to opportunities

Kasandra Barbalena

@kasandrabarbalena

Bilingual healthcare administrator with strong operational and management skills.

United States

What I'm looking for

I am seeking a role that offers growth opportunities in healthcare, with a focus on operational excellence and patient care.

I am a self-motivated and versatile healthcare professional with a strong background in operational management within medical office settings. My experience includes handling human resources procedures, patient services coordination, and administrative support, all while ensuring compliance with regulatory standards. I pride myself on my exceptional interpersonal communication skills, which have enabled me to effectively interact with diverse teams and patients.

Throughout my career, I have successfully implemented operational improvements and developed efficient systems to enhance patient care and streamline processes. My roles at UTMB and MD Anderson Cancer Center have equipped me with the ability to manage complex tasks, from coordinating patient services to overseeing departmental budgets. I am currently pursuing my Master's in Healthcare Administration, which further solidifies my commitment to advancing my expertise in the field.

Experience

Work history, roles, and key accomplishments

UT
Current

Administrative Specialist

UTMB

Responsible for Human Resources procedures related to employee appointment and maintenance transactions. This includes reviewing and processing employment authorization forms, new hires, transfers, reclassifications, status changes, salary changes, separations, and leaves of absence. Ensures compliance with UT System Regents Rules and serves as a liaison to staff in other entity processing units,

MC

Coord Patient Services

MD Anderson Cancer Center

Jan 2021 - Dec 2023 (2 years 11 months)

Coordinated all tasks associated with patient services, including physician and clinic template maintenance and expediting clinic flow. Processed the accurate completion of all clinic activities, interpreted and coordinated physicians' orders to schedule diagnostic tests, procedures, treatments, and appointments.

UT

Patient Service Specialist

UTMB

Mar 2018 - Dec 2019 (1 year 9 months)

Provided exceptional customer service in all interactions with internal and external patients, physicians, and referral sources. Answered calls accurately, documented and triaged them appropriately, ensuring patient satisfaction and safety.

Education

Degrees, certifications, and relevant coursework

BS

Ball High School

High School Diploma, General Studies

Completed high school education.

Texas Southern University logoTU

Texas Southern University

Bachelor of Science, Healthcare Administration

Studied Healthcare Administration, gaining foundational knowledge in managing healthcare operations and systems.

Texas Southern University logoTU

Texas Southern University

Master of Science, Healthcare Administration

Pursued advanced studies in Healthcare Administration, focusing on leadership and strategic management within the healthcare sector.

Tech stack

Software and tools used professionally

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