Miaesha Hemion

Provided clerical and administrative support for center visits by gathering demographic and financial information and entering data according to insurance requirements. Scheduled patients, maintained center files and charts, and completed referral and authorization documentation and related reports.

Processed and reviewed prescriptions to ensure correct medications were dispensed in properly labeled containers to the correct patients. Monitored controlled substance usage, flagged short expiration dates and discrepancies, supported pharmacy operations with automated systems and equipment, and compiled administrative reports to support management.

Worked as an inpatient pharmacy technician delivering medications and pharmaceutical supplies to patients, nurses, and surgery teams, including rounds for stat medications. Supported medication workflows with rounds coordination, unit dosage preparation assistance, refilling Omni machines, and collaboration with pharmacists while answering clinician calls.

Volunteered in the Bayne-Jones Army Community Hospital pharmacy supporting outpatient, inpatient, and supply operations for 32 hours per week (128 hours per month). Provided pharmacy assistance to support daily workflows and patient/service needs.

Managed medication ordering and inventory, maintained automated dispensing systems by performing daily maintenance, and monitored stock levels for deterioration and outdated items. Verified prescriptions for allergies, drug/food interactions and duplicates; filled, coupled, and delivered prescriptions; and supported security, controlled workflows, and customer service in a high-tempo environment.

Led and trained teams, progressing from training 5 employees to leading and training 12 employees while managing assigned shifts. Managed end-of-night cash handling and deposits, ensured store operations stayed organized, and followed food safety protocols.

Worked remotely in a call-center PBM role supporting pharmacies, provider offices, and members by starting prior authorizations and placing overrides. Coordinated requests across multiple systems, including CoverMyMeds, to help deliver quality care and support.

Completed a Pharmacy Technician program with Career Step from 2020 to 2022.

Completed 44 hours of general studies coursework between 2013 and 2015.

Completed high school coursework in 2013.