Mikala Bonner
@mikalabonner
Compassionate healthcare professional with strong communication and administrative skills.
What I'm looking for
I am a dedicated healthcare professional currently pursuing my nursing degree at Austin Community College. With a background in medical assisting and phlebotomy, I have developed a strong foundation in both clinical and administrative skills. My experience includes working as a Certified Patient Care Technician at Ascension Dell Children’s Hospital, where I honed my ability to provide empathetic care and support to patients and their families.
Throughout my career, I have demonstrated exceptional communication and interpersonal skills, allowing me to effectively interact with diverse populations. My roles have included scheduling, billing, and coding, as well as direct patient care responsibilities such as administering medication and conducting vital sign assessments. I am passionate about improving patient experiences and ensuring that healthcare processes run smoothly.
As I continue my education, I am eager to leverage my skills in a dynamic healthcare environment where I can contribute to patient care and collaborate with a team of professionals committed to excellence. I am particularly interested in opportunities that allow for growth and development within the nursing field.
Experience
Work history, roles, and key accomplishments
Certified Patient Care Tech
Ascension Dell Children’s Hospital
Oct 2023 - Present (1 year 8 months)
Currently working as a Certified Patient Care Technician, providing direct patient care, assisting with daily living activities, and ensuring a safe and supportive environment for patients.
Behavioral Therapist
Action Behavior Centers
Oct 2022 - Jul 2023 (9 months)
Worked as a Behavioral Therapist, implementing treatment plans and providing support to children with behavioral challenges, enhancing their social and communication skills.
Monitoring Specialist
Vivint
Apr 2022 - Oct 2022 (6 months)
Served as a Monitoring Specialist, responsible for monitoring security systems and responding to alarms, ensuring customer safety and satisfaction.
Customer Representative
Agero, INC.
Oct 2021 - Apr 2022 (6 months)
Worked as a Customer Representative, providing support and assistance to customers, resolving issues, and ensuring a positive customer experience.
Sr. Scheduler / Claims Benefit Representative
Texas Oncology
Apr 2021 - Oct 2021 (6 months)
As a Sr. Scheduler and Claims Benefit Representative, managed patient scheduling and insurance claims, ensuring accurate processing and patient satisfaction.
Medical Assistant Sr.
Texas Oncology Austin Brain Tumor Center
Sep 2019 - Apr 2021 (1 year 7 months)
Provided clinical support as a Medical Assistant Sr., assisting with patient examinations, managing medical records, and ensuring efficient patient flow.
Medical Assistant II
Austin Cancer Centers
Sep 2019 - Jan 2020 (4 months)
Worked as a Medical Assistant II, providing patient care, assisting with procedures, and managing administrative tasks in a busy oncology practice.
Medical Assistant II
River Hills Family Medicine
Jan 2018 - Jan 2019 (11 months)
Served as a Medical Assistant II, supporting physicians with patient care, managing appointments, and ensuring a smooth workflow in the clinic.
Lead Medical Assistant
Texas Oncology
Jan 2016 - Jan 2017 (1 year)
As a Lead Medical Assistant, oversaw the medical assisting team, coordinated patient care, and ensured compliance with medical protocols.
Pharmacy Technician
Walgreens Pharmacy
Apr 2014 - Apr 2019 (5 years)
Worked as a Pharmacy Technician, assisting pharmacists with medication dispensing, managing inventory, and providing customer service.
Education
Degrees, certifications, and relevant coursework
Austin Community College
Nursing
2016 -
Everest Institute
Medical Assisting/Phlebotomy
2015 - 2016
Studied Medical Assisting and Phlebotomy techniques, gaining hands-on experience in patient care and medical office procedures.
West Virginia Wesleyan College
Nursing
2013 - 2014
Pursued studies in Nursing, focusing on foundational nursing principles and patient care.
Availability
Location
Authorized to work in
Job categories
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