Kayla Cherone
@kaylacherone
Experienced healthcare professional specializing in medical assisting, billing, and patient coordination.
What I'm looking for
I am a healthcare professional with over 16 years of experience supporting clinical and administrative operations in fast-paced medical environments. I combine hands-on patient care with deep knowledge of billing, insurance verification, and prior authorizations.
Throughout my career I have worked as a Medical Assistant, Pharmacy Technician, and Certified Nursing Assistant, contributing to patient intake, vitals, minor procedures, medication processing, and long-term care support. I maintain accurate documentation within EMR/EHR systems and ensure HIPAA compliance.
I have a proven track record of streamlining revenue cycle processes, improving reimbursement accuracy, and coordinating effectively with physicians, clinical staff, and insurance providers. I am detail-oriented, organized, and adept at resolving payer and pharmacy benefit issues.
I seek roles where I can apply my clinical skills and administrative expertise to improve patient experience and operational efficiency, while continuing to grow professionally in healthcare support and revenue cycle functions.
Experience
Work history, roles, and key accomplishments
Digital Designer
Asplundh
Oct 2025 - Mar 2026 (5 months)
Produced pole and attachment designs meeting regulatory standards, reviewed post-inspections for violations, and communicated results to applicants and joint owners while maintaining application trackers and SAP records.
Medical Assistant
TLC Cancer Clinic
Oct 2020 - Aug 2025 (4 years 10 months)
Performed patient intake, vitals, chart preparation, and clinical support while handling insurance verification, prior authorizations, and coordinating follow-up to ensure timely approvals and accurate EMR documentation.
Certified Nursing Assistant
SpiriTrust Lutheran
Jun 2018 - Oct 2020 (2 years 4 months)
Provided direct patient care including ADLs, vital sign monitoring, transfers, and documentation in accordance with infection control and safety standards, reporting clinical changes to nursing staff.
Certified Nursing Assistant
Pleasant Acres
Sep 2015 - Jun 2018 (2 years 9 months)
Delivered compassionate direct care, assisted with ADLs and mobility, monitored and recorded vitals and intake/output, and maintained safe, organized patient care environments.
Pharmacy Technician
CVS Pharmacy
Jan 2013 - Sep 2015 (2 years 8 months)
Assisted pharmacists with prescription preparation and inventory, processed insurance claims, resolved benefit issues, and coordinated with prescribers for clarifications and prior authorizations.
Education
Degrees, certifications, and relevant coursework
Kayla hasn't added their education
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