Sandra Nguessan

I am an experienced front desk and operations support specialist with a strong foundation in administrative tasks and guest record management. Currently pursuing an Associate of Arts in Business, I have over a year of experience in clerical duties, focusing on data entry, digital filing systems, and task coordination in fast-paced environments.

In my current role as a Guest Service Agent at Days Inn Downtown Ottawa, I manage reservations and digital records, ensuring accurate daily shift reports and maintaining confidential guest files. My previous experience as an Omni-Channel Specialist at Best Buy allowed me to assist customers across various sales channels while supporting inventory checks and onboarding new hires. I pride myself on my organized approach and clear communication, which supports team operations effectively.