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Sandra BaumannSB
Open to opportunities

Sandra Baumann

@sandrabaumann

I drive guest service, sales, reservations, and digital communications across hospitality, retail, and events.

Germany
Message

I've supported guest service and reservations at Hotel Schwarzbrunn, coordinating booking records, correspondence, and internal hotel processes. Previously, I supported the General Manager at Hotel Solaria while coordinating front- and back-office operations and managing website, social media, and digital communication.

My background also includes sales at Esprit 1761 and American Express, event sales at Sunlife Events, and exhibition project management at Bruns Messebau. I combine customer advice, sales reporting, event coordination, CAD-based planning, content creation, and service leadership to deliver smooth operations and strong customer experiences.

Experience

Work history, roles, and key accomplishments

HS
Current

Front Office & Reservations

Hotel Schwarzbrunn

Jan 2026 - Present (7 months)

Handles guest support and correspondence by phone and email, maintains booking records, coordinates internal processes, and liaises with other hotel departments.

Education

Degrees, certifications, and relevant coursework

IUBH Internationale Hochschule logoIH

IUBH Internationale Hochschule

Bachelor of Arts, Media Management

2019 - 2020

Pursued a Bachelor of Arts in Media Management with a focus on digital marketing, including social media management, content creation, and campaign development.

Tech stack

Software and tools used professionally

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