Johanna Veitl
@johannaveitl
Media and Communication scientist with extensive sales coordination experience.
GermanyWhat I'm looking for
I am a Master in Media and Communication Science with over 3 years of experience in Sales Coordination, Administration, and Account Management in both German and English. My background includes over 6 years of customer service experience, where I excelled in handling VIP customer interactions and managing customer relationships effectively.
Throughout my career, I have worked in diverse roles, including as a Sales Coordinator and IT Recruitment Consultant, where I developed strong organizational and problem-solving skills. My experience as a Surf and SUP Instructor has also honed my ability to communicate effectively and manage groups, ensuring a safe and enjoyable learning environment for all ages.
I am a flexible and quick learner, open to relocation, and eager to bring my skills in customer service, project management, and translation to a dynamic team. I thrive in fast-paced environments and am committed to delivering high-quality results.
Experience
Work history, roles, and key accomplishments
Customer Care Expert
Teleperformance
Nov 2024 - Present (9 months)
Currently working as a Customer Care Expert, handling diverse customer inquiries and ensuring high satisfaction. Responsible for managing customer relationships and resolving complex issues efficiently.
VA and Customer Sales Coordination
Property Management and Investment
Nov 2023 - Present (1 year 9 months)
Working as a VA and Customer Sales Coordinator, managing property-related issues and communicating with tenants. Also responsible for DIY tasks where possible.
Subtitling and Editing
Rakuten Viki
Sep 2021 - Present (3 years 11 months)
Provided English to German translation on a project basis for TV content. Responsible for subtitling and editing to ensure accurate localization.
Sales Coordinator
Access BDD
Mar 2017 - Present (8 years 5 months)
Managed accounts for German and English partners, handling order processing, invoicing, and technical product analysis. Translated marketing and technical texts into German.
IT Recruitment Consultant
Nigel Frank International
Nov 2016 - Present (8 years 9 months)
Conducted 360-degree recruitment, business development, and qualified candidates in German and English. Managed own region and product, working towards KPIs.
Freelance Project Management and Property Management
Freelance Project Management and Property Management
Dec 2014 - Present (10 years 8 months)
Planned, organized, and communicated customer service in interior design and construction. Acted as the connecting point between client and builder.
International Recruiter & Travel Advisor
Teleperformance
Apr 2014 - Present (11 years 4 months)
Managed several recruitment projects and conducted international recruitment processes for various languages. Satisfied customer needs as a travel advisor in a fast-paced, target-driven environment.
Camp Manager/Activity Coordinator
Voyage GO Reisen
May 2013 - Present (12 years 3 months)
Managed and motivated staff, handling day-to-day management and organizational planning. Ensured smooth operation of camp activities.
Customer Service Representative/Travel Coordinator
THL Ltd Camper Rentals
Oct 2012 - Present (12 years 10 months)
Provided service-oriented consulting for VIP guests, ensuring high standards of service and quality. Coordinated travel arrangements for customers.
Waitress & Catering Assistant
Esplanade Hotel and Sainsburys Café
Mar 2012 - Present (13 years 5 months)
Waited on international customers and maintained high service standards in a fast-paced environment. Assisted with catering operations.
Project & Marketing Assistant
Regatta GmbH
Oct 2011 - Present (13 years 10 months)
Managed trade shows, travels, and corporate events. Developed product portfolios and marketing strategies to promote company offerings.
Project & Customer Relationship Management
Triangle Show & Sports Promotion GmbH
Feb 2008 - Present (17 years 6 months)
Managed projects for the Soccer European Championship 2008 and Kärnten Ironman Austria. Coordinated various aspects of sports events.
Actress
Constantin Film
Jan 2003 - Present (22 years 7 months)
Worked as an actress for various film productions. Gained experience in performing arts and collaborative project work.
Education
Degrees, certifications, and relevant coursework
AUAlpen-Adria University
Master Degree, Media and Communication Science
2006 - 2010
Completed a Master's Degree in Media and Communication Science. The program focused on advanced topics within media and communication.
UBUniversity of Bayreuth
Studies, Sport Science and Business Administration
2004 - 2006
Undertook studies in Sport Science and Business Administration. This period provided foundational knowledge in both fields.
Gymnasium Stein a.d. Traun
A-levels, General Studies
2002 - 2004
Completed A-levels at Gymnasium Stein a.d. Traun. This period focused on preparing for higher education.
Herzhaimer-Gymnasium Trostberg
Secondary School, General Studies
1994 - 2002
Attended Herzhaimer-Gymnasium Trostberg for secondary education. This period built a strong academic foundation.
Hamilton High School
High School Diploma, General Studies
2000 - 2001
Studied at Hamilton High School in Montana, USA. This experience provided an international perspective on education.
Availability
Location
GermanyAuthorized to work in
Job categories
Interested in hiring Johanna?
You can contact Johanna and 90k+ other talented remote workers on Himalayas.
Message JohannaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
