Open to opportunities

Jeremiah Emmanuel

@jeremiahemmanuel

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Dedicated administrative professional

Germany

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What I'm looking for

Seeking a challenging role that utilizes my administrative skills and experience to support a dynamic team and contribute to the success of the organization.

I am a meticulous and dedicated administrative professional with a strong background in office management and executive support. I have a proven track record of streamlining administrative processes, coordinating workflow, and ensuring smooth day-to-day operations. With excellent communication and problem-solving skills, I am committed to delivering exceptional results in a collaborative work environment.

Throughout my career, I have developed a strong ability to understand customer needs, resolve issues effectively, and maintain high satisfaction levels. I am proficient in using CRM software, Microsoft Office Suite, and various customer support tools. I am also skilled in time management, able to handle multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.

I have worked in various industries, including customer service, marketing, and hospitality, and have experience in managing digital marketing campaigns, coordinating events, and providing administrative support. I am a quick learner, able to adapt to different work environments and company cultures, and deliver consistent performance.

Experience

Work history, roles, and key accomplishments

Current

Office Clerk

Current

Unique Personal Service GmbH

May 2023 - Present (2 years 1 month)

Provided administrative support across various departments, ensuring smooth and efficient office operations.

Administrative Support Operations

Front Desk Agent

Eric Vökel Boutique Apartments

Sep 2022 - May 2023 (8 months)

Managed guest check-in and check-out, provided customer service, and handled reservation management and administrative duties.

Customer Service Reserving Administration

Warehouse Lead

Hamburger Gewürz-Mühle Hermann Schulz GmbH

Jun 2022 - Sep 2022 (3 months)

Coordinated production activities, operated machinery, and maintained quality standards.

Production Operations Quality Control

Housekeeping Clerk

Le Méridien Hotel

Feb 2022 - Jun 2022 (4 months)

Ensured cleanliness and maintenance of guest rooms and common areas. Trained and supervised housekeeping staff, liaised with front desk for efficient room turnover.

Client Support

Lufthansa German Airline

Aug 2018 - Jun 2021 (2 years 10 months)

Provided administrative support and resolved complex customer care issues. Processed applications and collaborated with global client support teams for optimal customer satisfaction.

Administrative Support Customer Care Global Team Collaboration

TradeFloor Manager

ASO Investments PLC

Apr 2017 - Jan 2020 (2 years 9 months)

Implemented business solutions to mitigate operational and financial risks. Resolved issues through root cause analysis, maintaining financial records, and processing customer payments.

Risk Management Payments Root Cause Analysis

Business Partnerships

Olymptrade Limited

Oct 2016 - Jan 2020 (3 years 3 months)

Partnered with payment service providers to integrate local deposits and withdrawals in Nigeria. Achieved consistent increases in signups and deposits, coordinating offline seminars for customer engagement.

Payment Integration Offline Seminar Coordination Customer Engagement

Business Partnerships

SpectreTrading Limited

Oct 2016 - Jan 2020 (3 years 3 months)

Developed and managed digital marketing campaigns, optimizing content across various channels. Collaborated with cross-functional teams to analyze website traffic and provide regular reports.

Digital Marketing