Looking for a job

samyatha s kumar

@samyathaskumar

I lead FMCG operations, budgets, sales growth, and customer service teams.

I've led FMCG operations at Sree Basaweshvara Agencies, managing annual budgets, operational expenses, financial statements, and profitability reporting.

As Manager, I increased sales to ₹1 lakh within my first year, supervised a sales team, recruited staff as operations expanded, and monitored performance across multiple financial years.

Previously, I supported customer communication, records management, office inventory, and business documentation as an FMCG Officer.

At AISATS, I supervised Emirates passenger service operations, coordinated a 40-person team, managed shift rosters, handled passenger concerns, supported audits, and trained check-in staff on the MACS system.

Experience

Work history, roles, and key accomplishments

Manager – FMCG

Sree Basaweshvara Agencies

Jun 2016 - Dec 2023 (7 years 6 months)

Managed annual operating budgets, controlled expenses, and prepared monthly financial statements. Increased sales to ₹1 lakh within the first year and supervised a sales team of 3 personnel.

Financial Planning Budgeting Operations Management Sales Team Leadership Staff Supervision Financial Reporting Microsoft Office

Officer – FMCG

Sree Basaweshvara Agencies

Jan 2015 - Jun 2016 (1 year 5 months)

Interacted with customers via phone, email, and in person to provide and collect business information. Maintained accurate physical and digital records and managed office inventory.

Customer Service Communication Skills Record keeping Inventory Management Microsoft Office

Customer Service Supervisor

AISATS

Nov 2011 - Aug 2014 (2 years 9 months)

Supervised passenger service operations for Emirates Airlines during flight stopovers. Coordinated staff activities, planned shift rosters for a team of 40, and ensured compliance and smooth passenger handling.

Customer Service Team Leadership Shift Planning Operations Management Compliance MACS System Corporate Trainer