Looking for a job

Sam User

@samuser47

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I drive B2B growth, customer acquisition, and operations for service businesses.

Indonesia

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What I'm looking for

I'm looking for a role where I can drive B2B growth, customer acquisition, sales operations, and client success while improving processes and supporting commercial teams.

I launched and manage operations, customer acquisition, and service delivery at Jade Physio in Medan. My organic TikTok campaigns generated 100,000+ views in three weeks, while the business earned 118 five-star Google reviews in 2.5 months.

I also expand B2B market coverage for PT Seni Ukir Indonesia, managing the sales cycle from prospecting and qualification through negotiation and order fulfilment. I focus on tailored solutions that fit client requirements and budgets and build relationships that encourage repeat business.

As co-founder and client acquisition lead for a web solutions business, I bring in small-business website clients and turn their requirements into technical project deliverables. I coordinate timelines, client communication, and payment milestones to keep projects moving.

My experience also includes budgeting and financial administration for community enterprise projects with Enactus Melbourne. I bring international leadership experience, dual studies in Information Systems and Entrepreneurship, and fluent English to commercial growth and remote team support.

Experience

Work history, roles, and key accomplishments

Current

Co-Owner & Business Operations Lead

Current

Jade Physio

Jan 2023 - Present (3 years 8 months)

Launched and managed business operations, customer acquisition, and service delivery. Produced organic TikTok campaigns generating 100,000+ views within three weeks and grew the business to 118 five-star Google reviews in 2.5 months.

Business Operations Customer Acquisition TikTok Marketing Google Reviews SOP Development Supplier Management Financial Oversight Staff Scheduling

Current

Co-Founder & Client Acquisition Lead

Current

Web Solutions Business

Jan 2022 - Present (4 years 8 months)

Generated and converted small business clients for custom website development services. Gathered business requirements and translated client needs into technical project deliverables.

Client Acquisition Business Requirements Project Coordination Client Communication Payment management

Current

Sales & Business Development Representative

Current

PT Seni Ukir Indonesia

Jan 2022 - Present (4 years 8 months)

Expanded B2B market coverage across Medan, Deli Serdang, and Tebing Tinggi through targeted prospecting. Managed the complete sales cycle from lead qualification to negotiation and order fulfilment.

B2B Sales Prospecting Lead Qualification Negotiation Customer Relationship Management Order Fulfilment

Treasurer

Enactus Melbourne

Jan 2021 - Jul 2022 (1 year 6 months)

Managed budgeting and financial administration for community enterprise projects. Collaborated with external advisors to identify funding opportunities and improve operating resources.

Budgeting Financial administration Stakeholder Collaboration Funding Identification