Open to opportunities

Sam Lazar

@samlazar

Message

IT professional with a passion for technology and client solutions.

Australia

Message

What I'm looking for

I am looking for a role that allows me to leverage my IT skills while contributing to a team-oriented environment focused on client satisfaction and technology solutions.

Since childhood, I have been enthusiastic about computers and have taken the initiative in the field of IT. I have worked with various age groups, corporations, community organizations, and schools. Running my own IT business, Sam Lazar Tech, has allowed me to provide comprehensive IT solutions to a diverse clientele, focusing on their unique needs.

My professional journey includes significant experience as a support engineer at Pro Medicus, where I collaborated with a team to ensure medical practices received their radiology results securely. I have also gained valuable experience in various IT roles, from help desk support to customer-facing positions, enhancing my problem-solving skills and technical proficiency.

In addition to my technical skills, I am dedicated to community service, having initiated a laptop drive through Rotary to assist those in need. My commitment to technology education is reflected in my role as a digital mentor, where I teach others about current technology issues. I am eager to continue growing in my career while making a positive impact in the community.

Experience

Work history, roles, and key accomplishments

Current

Rotarian

Current

Rotary Chadstone/East Malvern

Jan 2022 - Present (3 years 5 months)

Initiated and managed a laptop drive to upgrade old laptops with Linux Mint for donation to community members in need.

Linux Communication

Current

Digital Mentor

Current

Ashburton Community Centre

Jan 2021 - Present (4 years 5 months)

Taught community members about current technology issues and provided assistance with specific technology needs through regular Zoom calls.

Communication technology assistance Zoom

Current

IT Technician

Current

Sam Lazar Tech

Jan 2015 - Present (10 years 5 months)

Provided comprehensive IT solutions including hardware upgrades and software installations. Focused on understanding client needs and delivering cost-effective technology solutions.

Installation TeamViewer

Support Engineer

Pro Medicus

Feb 2022 - Jan 2025 (2 years 11 months)

Worked as part of a team to support medical practices in receiving radiology results electronically. Responsibilities included installing software, using ticketing systems, and interfacing with clients to resolve issues.

Pro Medicus Software Freshdesk Support Installation Ticketing Systems

IT Support Intern

Commonwealth Serum Laboratories (Seqirus)

Jul 2019 - Jan 2020 (6 months)

Supported IT operations by installing Windows 10, providing break-fix support, and setting up devices for in-house customers.

Windows 10 IT Support Installation

IT Support Intern

Intelligen Technology Solutions

Apr 2019 - May 2019 (1 month)

Supported corporate clients in setting up computers and networks, ensuring smooth technology operations.

Computer Setup

IT Support Intern

Reboot IT

Jul 2018 - Dec 2018 (5 months)

Assisted in reselling and refurbishing computers and devices, ensuring functionality and quality for public sale.

Computer Refurbishment

IT Support Intern

KPMG

Mar 2019 - Jul 2019 (4 months)

Assisted in resolving IT issues related to laptops and conference room technology, ensuring operational efficiency for the IT & AV Support teams.

IT Support

Customer Support Intern

BLR Solutions

Mar 2019 - Apr 2019 (1 month)

Provided customer support for corporate clients, assisting with various IT-related inquiries and issues.

Customer Support technology assistance

IT Support Intern

Korowa Anglican Girls School

Dec 2018 - Jan 2019 (1 month)

Assessed and repaired computers, installed Windows 10, and resolved various IT issues for the school.

Windows 10 Installation Assessments

Help Desk Support Intern

PwC

Mar 2018 - Apr 2018 (1 month)

Provided help desk support, including upgrading laptops and setting up mobile devices, while shadowing the AV team.

Help Desk Support Laptop Upgrades

Education

Degrees, certifications, and relevant coursework

De La Salle College

VCAL, VCAL

2017 - 2019

Completed VCAL from Year 10 to Year 12, focusing on practical skills and community engagement.

RMIT

Certificate IV, IT Networking

2020 -

Completed 14 out of 17 units in the Certificate IV in IT Networking program, which included practical skills in networking and IT support.

Swinburne University

Certificate IV, Cybersecurity

2021 -

Completed 13 out of 16 units in the Certificate IV in Cybersecurity program, focusing on developing skills in protecting networks and information systems.