Looking for a job

Sami Thapa

@samithapa

Professional with multicultural experience in Australia, skilled in team supervision, inclusive workplaces, and tailored client support.

Nepal

Message

What I'm looking for

I am looking for new challenges, positive team collaboration, growth opportunities and alignment with company's values.

Dynamic and results-driven professional with over 8 years of diverse experience in Australia and Nepal. Strong track record in proposal writing, event coordination, and programme support through academic projects, awareness campaigns, and organizational initiatives. As a Lecturer and Head of Personal Academic Tutor, maintained an average student rating above 9.4/10 and was recently awarded BIBM Best Lecturer for Year 1 and Year 2. Recognized for exceptional communication, stakeholder engagement, and ability to coordinate activities involving multiple teams. Highly adaptable, detail‐oriented, and passionate about student well-being.

Experience

Work history, roles, and key accomplishments

Current

Lecturer/Head of PAT

Current

Biratnagar International College

Oct 2023 - Present (2 years 6 months)

One of my greatest achievements has been the ability to genuinely connect with young people
from all backgrounds, those who are talented and confident, as well as those who are shy,
demotivated, or struggling academically. Guiding them and watching their gradual transformation has been the
most rewarding part of my journey.

Workshop Facilitation Project Planning Student Success Academic Lectures Crisis Management Cross Functional Team Management

Client Relationship Executive

Sterling Wells Services

Jun 2022 - Feb 2023 (8 months)

Attended to 50+ daily international calls and client enquiries regarding company formation, tax guidance, and complaint resolution. Liaised regularly with UK government agencies, including HM Revenue and Customs (HMRC) and Companies House, to deliver efficient and accurate client support services.

Liaison HMRC Communications Companies House Onboarding And Offboarding Crisis Communications Crisis Management Client Relationship Management

Administration Officer

Sydney Central Rheumatology

Jan 2020 - Jan 2022 (2 years)

Coordinated scheduling, medical appointments, and administrative workflows. Managed grievances,conflicts, and sensitive communication with confidentiality.

Liaison Crisis Management Patient Support Administrative Work Administration Communication Scheduling Clinic Appointments

Service Supervisor

Woolworths Group

Aug 2017 - Dec 2021 (4 years 4 months)

Led service team operations, coordinated staff schedules and managed daily floor activities. Supervised crisis handling, customer complaints and emergency responses.

Crisis Management Administration Communication Store Operations Store Management Staff Supervision Customer Service Logistics Coordination

Volunteer Youth Support

Dusty Yak Foundation

Apr 2016 - Dec 2016 (8 months)

Conducted field research to identify at-risk children and assisted in setting up a residential home for 11 girls aged 5–11. Coordinated essential supplies and education enrolment, and organized activities to support children’s mental and physical development.

Field Research Child Welfare Support Program Coordination Supply Organization Educational Enrolment Support Event Planning Mentoring