I am looking for new challenges, positive team collaboration, growth opportunities and alignment with company's values.
Sami Thapa
@samithapa
Professional with multicultural experience in Australia, skilled in team supervision, inclusive workplaces, and tailored client support.
What I'm looking for
Dynamic and results-driven professional with over 8 years of diverse experience in Australia and Nepal. Strong track record in proposal writing, event coordination, and programme support through academic projects, awareness campaigns, and organizational initiatives. As a Lecturer and Head of Personal Academic Tutor, maintained an average student rating above 9.4/10 and was recently awarded BIBM Best Lecturer for Year 1 and Year 2. Recognized for exceptional communication, stakeholder engagement, and ability to coordinate activities involving multiple teams. Highly adaptable, detail‐oriented, and passionate about student well-being.
Experience
Work history, roles, and key accomplishments
Lecturer/Head of PAT
Biratnagar International College
Oct 2023 - Present (2 years 6 months)
One of my greatest achievements has been the ability to genuinely connect with young people
from all backgrounds, those who are talented and confident, as well as those who are shy,
demotivated, or struggling academically. Guiding them and watching their gradual transformation has been the
most rewarding part of my journey.
Client Relationship Executive
Sterling Wells Services
Jun 2022 - Feb 2023 (8 months)
Attended to 50+ daily international calls and client enquiries regarding company formation, tax guidance, and complaint resolution. Liaised regularly with UK government agencies, including HM Revenue and Customs (HMRC) and Companies House, to deliver efficient and accurate client support services.
Administration Officer
Sydney Central Rheumatology
Jan 2020 - Jan 2022 (2 years)
Coordinated scheduling, medical appointments, and administrative workflows. Managed grievances,conflicts, and sensitive communication with confidentiality.
Service Supervisor
Woolworths Group
Aug 2017 - Dec 2021 (4 years 4 months)
Led service team operations, coordinated staff schedules and managed daily floor activities. Supervised crisis handling, customer complaints and emergency responses.
Volunteer Youth Support
Dusty Yak Foundation
Apr 2016 - Dec 2016 (8 months)
Conducted field research to identify at-risk children and assisted in setting up a residential home for 11 girls aged 5–11. Coordinated essential supplies and education enrolment, and organized activities to support children’s mental and physical development.
Education
Degrees, certifications, and relevant coursework
Holmes Institute
Master's, Business Administration
2017 - 2019
Holmes Institute
Master of Business Administration, Business Administration
Completed a Master of Business Administration at Holmes Institute in Sydney.
Holmes Institute
Master of Professional Accounting, Professional Accounting
Completed a Master of Professional Accounting at Holmes Institute in Sydney.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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