At TLT (The Logistics Tech), I handle client calls and transportation requests, gathering and verifying passenger, reservation, and trip details. I also monitor incoming flights and follow up with clients and chauffeurs about changes, delays, and cancellations.
At FOREXIVE, I conducted one-to-one client meetings to understand concerns and gather information for resolving account, trading, and payout issues. I documented cases and coordinated with risk, compliance, and other teams on follow-up.
At EXO Funding, I handled customer support inquiries and created Jira tickets for technical issues. I also followed up on unresolved cases and assisted with community communications.
At The Forex Funders (TFF), I supported traders across live chat and social channels, updated customer information through Intercom, and documented and followed up on cases.
