Samed Karim Yeboah

Resolved customer inquiries and managed accounts, enhancing satisfaction and ensuring accurate information. Demonstrated empathy and professionalism in handling difficult situations and high volumes of customers.

Managed restaurant operations including marketing, staffing, inventory, and budgeting. Supervised staff, maintained supplier relations, and produced daily budget and revenue reports.

Registered clients accurately and educated them on SSNIT benefits. Provided IT support including configuring routers and resolving connectivity issues, and handled data using Microsoft Office tools.

Completed technical and administrative tasks assigned by supervisors. Gained practical knowledge in data handling, MS Office tools, and teamwork.

Maintained stable internet operations and customer satisfaction. Provided support to customers and escalated technical concerns where necessary.

Grade: Top 10% of learners

Completed a Certificate in Data Analytics & Excel, achieving top 10% of learners.

Grade: 3.87

Activities and societies: Head of Department’s Award (2020/2021 – Semesters 1 & 2); ATU Virtual Internship Program Graduate

Earned a Higher National Diploma in Marketing with a GPA of 3.87 and received the Head of Department's Award.

Activities and societies: Best Student, Visual Arts Department (2018)

Completed WASSCE in Visual Arts and was named Best Student in the Visual Arts Department.

Activities and societies: Served as Compound Prefect

Completed BECE and earned a Junior High School Diploma, serving as Compound Prefect.