Leticia Sowah

I am a dedicated and personable customer service professional with over three years of experience managing customer interactions in fast-paced environments. My journey began as a Customer Service Representative at Margin Groups of Company, where I honed my skills in communication and issue resolution. I assisted clients with inquiries and complaints, ensuring their concerns were addressed promptly and effectively.

Currently, I serve as a Restaurant Manager, where I manage daily operations and customer service. My role involves overseeing staff coordination, handling customer complaints, and ensuring service satisfaction. I take pride in my ability to lead teams and maintain service excellence, all while being tech-savvy and committed to remote work and client satisfaction.