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Patrick Ayisi-AfariPA
Open to opportunities

Patrick Ayisi-Afari

@patrickayisi-afari

Customer Service Professional with vast experience in delivering exceptional customer experience with strong communication and organizational skills.

Ghana
Message

I am passionate about creating positive customer experiences, identifying opportunities to improve service delivery, and contributing to business growth through effective customer relations management. I am adaptable, detail oriented and comfortable working independently or in a collaborative capacity. I am also eager to leverage digital tools and customer supper technologies to deliver efficient but timely and high quality service.

My professional goal is to contribute to an organization that values customer satisfaction, continuous improvement and excellence while consistently delivering services that builds trust, loyalty and support a long-term business success.

Experience

Work history, roles, and key accomplishments

GJ

Tech Support

Google Jobs

Jun 2016 - Oct 2018 (2 years 4 months)

Provided online and on-demand customer support for Google Jobs.

Education

Degrees, certifications, and relevant coursework

CI

CA Cambridge Academy of Digital Games and Innovation

Introduction to Video Games Creation, Video Games Creation

2020 - 2022

Completed a course in Introduction to Video Games Creation from February 2020 to July 2022.

Charles Sturt University logoCU

Charles Sturt University

Short Course, Computer Networking, Computer Programming, Digital Forensics

2017 - 2017

Completed short courses in Computer Networking, Computer Programming, and Digital Forensics from March 2017 to November 2017.

IC

IPMC College of Computing

Diploma, Software Engineering

2014 - 2016

Earned a Diploma in Software Engineering from May 2014 to September 2016.

DS

Delcam Senior High School

WASSCE Certificate, General

2012 - 2013

Completed WASSCE Certificate from September 2012 to June 2013.

SS

St. Martins Senior Secondary School

Secondary Education, General

2010 - 2012

Attended St. Martins Senior Secondary School from June 2010 to September 2012.

HubSpot Academy logoHA

HubSpot Academy

Customer Service and Support, Customer Service

Completed a short course in Customer Service and Support.

Salesforce Trailhead logoST

Salesforce Trailhead

CRM Software and Customer Relationship Management Platforms, CRM Software

Completed a short course in CRM Software and Customer Relationship Management Platforms.

Coursera logoCO

Coursera

Project Management Fundamentals, Project Management

Completed a short course in Project Management Fundamentals.

GC

Google Workplace Learning Centre

Digital Workplace and Remote Collaboration, Digital Workplace

Completed a short course in Digital Workplace and Remote Collaboration.

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