Looking for a job

Samantha Schwarz

@samanthaschwarz1

Message

I deliver welcoming customer service backed by linguistics and cross-cultural communication experience.

Australia

Message

What I'm looking for

I'm looking for a team-oriented role where I can create positive customer or guest experiences, use my cross-cultural communication skills, and continue developing through varied responsibilities.

I'm currently delivering friendly, professional customer service at Ravensthorpe Roadhouse, processing sales, handling payments, organizing deliveries, and supporting product enquiries in a fast-paced retail environment. Previously, I contributed to AI language systems at Babel Audio by recording and processing linguistic and audio data accurately while maintaining quality standards.

My Linguistics degree from Lund University, combined with work and study across Germany, the United States, Italy, Sweden, and Australia, has shaped how I connect with people from diverse backgrounds. I've also built customer-facing, hospitality, childcare, mentoring, reception, and organizational experience through roles in restaurants, grocery retail, and international au-pair placements.

Experience

Work history, roles, and key accomplishments

Current

Sales Assistant / Customer Service Representative

Current

Ravensthorpe Roadhouse

Jul 2026 - Present (2 months)

Delivered friendly, professional service to customers, processed sales efficiently, and supported product enquiries in a fast-paced roadside retail environment.

Customer Service Sales Payment Processing Retail

Au-Pair

Sydney

Jan 2026 - Jul 2026 (6 months)

Provided daily childcare support, ensuring a safe and structured environment, while developing strong communication and adaptability skills.

Childcare Communication Skills Communication Adaptability Time Management Problem Solving

Language Data Trainer / AI Training Contributor

Babel Audio

Sep 2025 - Dec 2025 (3 months)

Contributed to AI language system development through language and audio data training, ensuring high accuracy and data consistency.

Linguistics Data Annotation Audio Processing Quality Assurance

Waitress

Restaurant Ved

Feb 2025 - Apr 2025 (2 months)

Took orders, served guests, and provided friendly service in a busy restaurant, ensuring a positive dining experience.

Customer Service Food Service Teamwork

Waitress

Café Wieker

Jun 2024 - Aug 2024 (2 months)

Served customers efficiently, handled enquiries, and maintained cleanliness in a team-oriented café environment.

Customer Service Food Service Teamwork

Student Mentor (Volunteer)

HTS - Student Union for Humanities and Theology Lund Univers

Jan 2024 - Jan 2024 (0 months)

Provided guidance and support to new students, fostering social and cultural integration and organizing social events.

Event Planning Support

Au-Pair

Au Pair World

Mar 2023 - Jun 2023 (3 months)

Provided English language education to host-children, managed household tasks, and immersed in Italian culture.

Childcare Language Teaching Cultural Exchange

Grocery Store Employee

Edeka

Jun 2022 - Sep 2022 (3 months)

Operated cash register, restocked shelves, and provided customer service during high-traffic periods.

Cash Handling Customer Service Teamwork

Au-Pair in the United States of America

Au Pair in America

Nov 2018 - Nov 2020 (2 years)

Supported children's language development, organized activities, and ensured safety in a foreign household.

Childcare Language Development Cross Cultural Communication Supervision

School Intern at German Law Firms

German Law Firms

Jan 2016 - Dec 2018 (2 years 11 months)

Gained insights into legal office workflows and document management while supporting administrative tasks.

Administrative Support Document Management

Grocery Store Employee

Bio Markt

Jan 2018 - Aug 2018 (7 months)

Operated cash register, restocked shelves, and assisted customers with purchases.

Cash Handling Customer Service

Hospitality & Event Support Assistant

Fallstein – Gymnasium Osterwieck

Apr 2018 - Apr 2018 (0 months)

Assisted with school fundraising events, served food and beverages, and handled cash transactions.

Event Support Customer Service Cash Handling

Front Desk Assistant Gym (Part-time/Volunteer)

Vitalia Plus

Aug 2015 - Oct 2015 (2 months)

Welcomed visitors, answered enquiries, and supported administrative tasks at a gym front desk.

Reception Customer Service Administrative Support

Education

Degrees, certifications, and relevant coursework

Lund University

Bachelor's degree, General Linguistics

2023 - 2025

Pursued a Bachelor's degree in General Linguistics, with a thesis on code-switching in German social media. Studied sociolinguistics, grammar, and communication.

CPIA Centro Ponente

Intensive Language Course, Italian Language

2023 - 2023

Completed an intensive Italian language course focusing on vocabulary, grammar, creative writing, and listening.

University of the Saarland

Bachelor's degree program (partial), Language Science

2021 - 2023

Enrolled in a Language Science Bachelor's program for two semesters before transferring to Lund University. Also completed Swedish language courses at A1 and A2 levels.