Erinn Davenport

Awarded 'Elf of the Season 2025-26' for customer service, teamwork, and adaptability. Engaged with children and visitors, operated gaming equipment, and curated personalized excursions while impersonating an elf character.

Taught English to children, created lesson plans, and engaged children in games and activities. Prepared meals and led activities while maintaining camp grounds.

Served customers alcoholic and non-alcoholic drinks in a busy London pub, restocked products, and built rapport with customers to develop regular clientele.

Promoted to oversee the Queensland team for Disability Employment Servicing, ensuring KPIs were met and providing technical support for the ESS program. Reported to the Regional Business Manager and managed PowerBI results.

Held appointments with clients receiving government benefits, ensured job search requirements were met, and prepared clients for interviews. Consistently exceeded KPIs, receiving an award for top Employment Consultant in 2024 with KPIs exceeded by 150%.

Interviewed and discussed social and environmental issues in Honiara and Choiseul Province related to carbon offset. Co-authored an academic research paper on the Babatana Rainforest.

Answered inbound calls for the Australian Government, found answers to caller inquiries, and communicated effectively with senior officers and team leaders.

Cared for two children, organized activities, completed school drop-offs, and communicated with parents on children's progress.

Organized a fundraiser supporting youth mental health and led a weeklong youth mental health camp for teenagers. Attended and engaged in pre-camp meetings.

Poured and prepared beverages, seated and waited tables, processed payments using POS system, assisted with check-ins and check-outs, and resolved customer complaints.

Discussed regional improvements with the mayor and council members and engaged in quarterly meetings.

Provided excellent customer service, served alcoholic and non-alcoholic beverages, and built strong professional relationships with regulars. Maintained hygiene standards and worked as part of a close-knit team.

Activities and societies: Completed yearlong research project with Anglicare Southern Queensland in 2024, researching a housing model between foster care leavers and elderly. Awarded high distinction results throughout the project. Presented findings to academics and industry leaders, and to Anglicare Southern Queensland during their Research, Evaluation and Advocacy webinar. Participated in a Mentoring Program in 2023.

Completed a Bachelor of Social Science majoring in Development, including a yearlong research project with Anglicare Southern Queensland and a mentoring program in 2023.

Activities and societies: School Captain (2021), engaged in weekly meetings with school principal, led school assemblies, organized Mental Health Awareness Week activities, Lions Youth of the Year winner of best presentation (2021), Rotary Interact President (2021), Finch Leadership Award winner (2021), Academic and Industry Excellence Awards (2019-2021).

Attended Stanthorpe State High School, serving as School Captain in 2021 and receiving multiple awards including the Lions Youth of the Year best presentation and Finch Leadership Award.