Open to opportunities

Samantha Saini

@samanthasaini

I’m an Administration Officer who streamlines projects, processes, and compliance using strong database and Microsoft Office skills.

Australia

Message

What I'm looking for

I’m looking for an administration role where I can own projects and processes, work closely with leaders, maintain accurate databases, and support compliance and operational goals—using my strength in Excel, Microsoft Office, and systems like Beeline and FMIS.

I’m an Administration Officer currently supporting Link Wentworth by independently managing projects, consulting and drafting processes and reports for Director review, and maintaining a project register to keep responsibilities and progress clear. I actively brief senior leaders and the Chief Financial Officer on project status, organise day-to-day logistics, and help avoid unnecessary meetings through structured tracking.

Previously, as an MSP Coordinator / Program Coordinator at Comensura ACT, I thrived in fast-paced environments by responding to calls, resolving tickets, and driving KPI performance through careful vendor management and compliance onboarding. I’m also experienced across APS and agency administration—processing invoicing and refunds, conducting payment reconciliations, managing accounts receivable and debt queries, and using systems like FMIS and Beeline to update assignments, job postings, and contract details—while consistently prioritising accuracy, privacy, and safe, compliant operations.

Experience

Work history, roles, and key accomplishments

Current

Administration Officer

Current

Link Wentworth

Dec 2022 - Present (3 years 6 months)

Independently manage organisational projects by standardising processes, drafting reports for Director review, and maintaining a project register that tracks progress and reduces unnecessary meetings. Provide logistics and stakeholder briefing support for senior leadership and monitor approved office expenses, ensuring WHS risks are addressed and contractor solutions are enacted with approvals.

Process documentation Project Coordination Stakeholder Management WHS Compliance Microsoft Excel Castleton (Tenancy Database)ICT Protégé (Access Security)Meeting Support

MSP Coordinator / Program Coordinator

Comensura Act

Apr 2021 - Dec 2022 (1 year 8 months)

Provide fast-paced call centre and ticket support, maximising personal KPIs to 90% versus the call centre average of 78%. Administer vendor management and recruitment systems (including Beeline), manage confidential data between stakeholders, oversee compliance/onboarding actions, and maintain Excel databases used for daily KPI monitoring.

Ticket Resolution KPI Management Vendor Management Onboarding Excel reporting Scheduling coordination

Refund Officer

Department Of Agriculture, Water And Environment

Aug 2020 - Dec 2020 (4 months)

Deliver administrative support by processing invoicing and credit card payments for inspection releases and ensuring daily tasks are completed for Team Leader review. Manage vendor payment processing via internal systems, assist with accounts receivable and debt queries, and perform payment reconciliations while preparing revenue records and refund documentation in Excel.

Invoicing Payment Processing Payment Reconciliation Accounts Receivable Payment Vendors Excel reporting

Business Support Officer

Sydney Water

Jun 2019 - Jul 2020 (1 year 1 month)

Provide administrative support across multi-functional areas, managing invoicing and vendor payment record databases for 12 vendors. Use FMIS to generate invoicing and upload payments for accounting approval, while coordinating meetings, preparing minutes, and maintaining contract and client details to support timely monthly payments.

Invoicing Contract Management Meeting Coordination Data Reconciliation Payment Processing

Homewares Coordinator and Manager

MyHouse

Lead a team of 3 sales staff by delegating daily tasks, conducting appraisals, and managing performance. Drive store operations by processing customer orders and sales, handling complaints, controlling inventory and stock takes, managing merchandising standards, and reporting on revenue, buying trends, and customer feedback.

Team Leadership Sales Operations Customer Service Inventory Control Stock Taking Retail Merchandising Performance Reviews Opening Closing Reconciliation

Ward Clerk

Canberra Hospital

Respond to and resolve patient, staff, and visitor enquiries while performing general administration such as scheduling appointments, recording minutes, and distributing communications. Maintain patient privacy compliance and manage patient files and sign-in records using Microsoft Office (email, Excel, and Word) to support business reporting and expense reconciliation.

Appointment Scheduling Privacy & Compliance Microsoft Excel Microsoft Word Office Administration