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Gabi Walker

@gabiwalker

I coordinate executive support, office operations, contracts administration, and stakeholder communications across complex organisations.

Australia

Message

I've supported office operations, executive leadership, and Board administration at UniQuest Pty Ltd, coordinating shared inboxes, calendars, travel, expenses, reports, and Board papers.

I contributed to UniQuest's major office refurbishment by coordinating relocations, furniture removal, stakeholder communications, and the transition back into the refurbished workspace. As WHS Coordinator, I produced monthly reports and managed incident and hazard reporting.

I've also supervised customer service teams at Woolworths Group, created rosters for 30+ employees, and strengthened document and customer-record management at Liquor Legends Head Office. I'm currently supporting process documentation, invoicing, contractor onboarding, and stakeholder management at City of Tea Tree Gully.

Experience

Work history, roles, and key accomplishments

Contracts Administration Support Officer

City of Tea Tree Gully

May 2026 - Aug 2026 (3 months)

Assisted with the review and development of standard operating procedures and process documentation for invoicing, contractor onboarding, and stakeholder management as part of ongoing process improvement initiatives within the Project and Contracts Delivery Team.

Process Improvement Documentation Stakeholder Management Invoicing Contractor Onboarding

Reception Services and Administrator

UniQuest Pty Ltd

Jun 2023 - Apr 2026 (2 years 10 months)

Managed front-of-office operations including three shared inboxes, inbound calls, and general office coordination, while progressively taking on broader administrative responsibilities across the organisation. Provided high-level administrative support to the CEO and senior leadership team, including calendar management, expense reconciliation, report preparation, and general executive support.

Office Administration Executive Support Calendar Management Expense Reconciliation Report Preparation Stakeholder Communication Project Coordination Health And Safety Coordination Board Support Meeting Minutes

Assistant Customer Service Manager

Woolworths Group

Nov 2021 - Dec 2022 (1 year 1 month)

Supervised the customer service team, ensuring the consistent delivery of high-quality service and a positive in-store customer experience. Developed and managed fortnightly staff rosters for a team of 30+ employees, ensuring adequate coverage, operational efficiency, and compliance with workplace requirements.

Customer Service Team Supervision Rostering Corporate Trainer Conflict Resolution Front End Operations Policy Implementation

Receptionist / Business Support

Liquor Legends Head Office

Dec 2020 - Nov 2021 (11 months)

Managed high-security documentation with multiple editors, ensuring appropriate access controls and compliance with internal governance processes. Developed and maintained a comprehensive customer database, managing and updating records for 300+ clients to ensure accuracy and accessibility.

Document Management Database Management Data Entry Meeting Coordination Event Planning Attention To Detail