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Samantha Lazarus

@samanthalazarus

Operations and project management leader at Starbucks who coordinated 10+ new-store openings and reduced employee turnover by 25%.

United States

Message

At Starbucks, I lead day-to-day operations for a multimillion-dollar business, using operating metrics and KPIs to set priorities and guide performance plans.

I reduced employee turnover by 25% in my first year by implementing focused coaching, training, and professional-development practices. I also lead and develop a team of approximately 40 employees and mentor peer store managers across multiple districts.

I coordinated the successful execution of 10+ new-store openings, working with vendors and contractors on staffing, readiness, and store setup. I’ve also provided operational leadership across multiple locations during unexpected management turnover.

My experience includes managing teams and operations at Gracie Barra Brazilian Jiu-Jitsu, Victoria’s Secret, and Massage Envy. I bring a quantitative background in Astronomical & Planetary Sciences and working knowledge of Python, MATLAB, and Excel.

Experience

Work history, roles, and key accomplishments

Current

Store Manager & Store Manager Trainer

Current

Starbucks

Oct 2017 - Present (9 years 1 month)

Lead day-to-day operations for a multimillion-dollar business, overseeing P&L performance, labor planning, scheduling, hiring, and inventory controls. Reduced employee turnover by 25% in the first year and coordinated 10+ new-store openings.

Operations Management P&L management Labor Planning Scheduling Hiring Inventory Control KPI Analysis Data Analysis Coaching Training Vendor coordination Project Coordination

Shift Supervisor

Starbucks

May 2016 - Oct 2017 (1 year 5 months)

Monitored hourly transaction patterns and adjusted staffing in real time to improve labor utilization. Implemented a food-management plan to maintain product availability while minimizing waste.

Staffing Staff Utilization Food Management Shift Execution Customer Experience

Program & Marketing Director

Gracie Barra Brazilian Jiu-Jitsu

Aug 2013 - Feb 2016 (2 years 6 months)

Managed membership administration, sales, and billing for a martial arts studio serving more than 200 students. Established a Chamber of Commerce partnership and planned seminars and outreach events to support enrollment growth.

Membership Management Sales Billing Marketing Event Planning Community Relations

Product Placement Manager

Victoria's Secret

May 2012 - Jul 2013 (1 year 2 months)

Managed a 50-member team at a high-volume, tier-one location with annual sales exceeding $20 million. Coordinated large-scale floor-set changes and trained team members to maintain consistent execution.

Team Management Floor Sets Training Operational Standards

Assistant General Manager

Massage Envy

May 2009 - Apr 2012 (2 years 11 months)

Supported daily business operations, addressed client needs, and trained and supervised sales associates.

Operations Support Client Relations Training Supervision

Education

Degrees, certifications, and relevant coursework

Arizona State University

Bachelor of Science, Astronomical & Planetary Sciences

Activities and societies: Dean's List: Fall 2025, Spring 2025

Bachelor of Science in Astronomical & Planetary Sciences with a minor in Physics, expected completion in May 2026. Dean's List honors in Fall 2025 and Spring 2025.