Samantha Kolker

Managed and converted buyer and seller leads through phone, email, and text communications. Provided tailored property recommendations and maintained up-to-date knowledge of the NYC real estate market.

Spearheaded the overhaul of two internal CRM databases for Corcoran Sunshine Marketing Group and Corcoran New Development, hosting 250+ daily users across 50+ sales offices. Led training sessions and collaborated with an offshore engineering team to develop CX enhancements and technical features.

Managed the CSMGOnsite.com revamp initiative and coordinated opening processes for 40+ on-site sales offices. Developed strong client relationships and trained sales teams on in-house technologies.

Provided first impressions for potential buyers, brokers, and investors in luxury new development sales galleries. Supported Sales Director and Associate Brokers with administrative tasks and customer interactions.

Managed education initiatives and supported store operations. Delivered training and ensured high standards of customer service.

Managed food and beverage events, ensuring seamless execution and client satisfaction.

Managed catering operations, coordinating events and ensuring high-quality service.

Managed catering and conference services, ensuring seamless execution of events and client satisfaction.

Completed coursework towards a Bachelor's degree at Rollins College.

Completed coursework towards a Bachelor's degree at Boston University.