Looking for a job

Samantha Harding

@samanthaharding

Business operations professional at NP Aerospace, coordinating regulated defence bids and developing Power BI dashboards.

United Kingdom

Message

At NP Aerospace, I coordinate complex bids in a regulated, security-cleared defence environment, bringing teams together to manage inputs, resolve issues and maintain delivery momentum. I also collaborate with the Analytics team to develop and implement Power BI dashboards.

At Jaguar Land Rover, I managed operational and programme workstreams and improved request management and workflows. At Phoenix Private Ambulance Service, I held statutory responsibility as the named CQC Registered Manager and led service delivery, compliance and a workforce of up to 16 staff.

I’ve also founded and operated Eat! Eat! Pizzeria and developed commercial ventures, from planning pricing and supplier relationships to shaping customer journeys and WordPress websites. Earlier, at Santander UK Technology, I led travel procurement strategy and managed supplier negotiations and contracts.

Experience

Work history, roles, and key accomplishments

Current

Freelance Commercial & Business Development Project

Current

Confidential Client

Jan 2026 - Present (9 months)

Supporting development of a new customer-facing business venture in food, tourism, and events. Developing operational models, pricing, customer journeys, and digital platforms.

Business Development Operational Planning Pricing Strategy Customer Journey Design WordPress Go To Market Strategy

Current

Independent Brand & E-commerce Development

Current

Confidential Personal Venture

Jan 2026 - Present (9 months)

Developed a consumer brand concept including identity, positioning, and product selection. Researched suppliers, negotiated purchasing, and created marketing content.

Brand Development Ecommerce Supplier Negotiation Social Media Content Marketing Product Sourcing

Current

Corporate Development – Bid Team

Current

NP Aerospace

Jan 2026 - Present (9 months)

Coordinate complex bids in a regulated defence environment, ensuring governance and compliance. Identify delivery risks and implement AI-enabled tools and process improvements.

Bid Management Governance Compliance AI Tools Power BI Stakeholder Management Process Improvement

Business Operations Lead

Jaguar Land Rover

Jan 2023 - Jan 2026 (3 years)

Managed multiple operational and programme workstreams, coordinating teams and suppliers. Improved operational reporting and workflows to enhance visibility and accountability.

Operations Management Program Management Supplier Management Reporting Process Improvement Stakeholder Management

Registered CQC Manager — Service Experience & Standards Lead

Phoenix Private Ambulance Service

Jan 2022 - Jan 2023 (1 year)

Held statutory responsibility as CQC Registered Manager for regulated ambulance services. Led operational delivery, managed a workforce of up to 16 staff, and ensured compliance.

CQC Compliance Operations Management Staff Management Audit Incident Management Policy Development Payroll P&L management

Founder & Operator

Eat! Eat! Pizzeria

Jan 2018 - Jan 2021 (3 years)

Founded and operated an independent hospitality business, managing commercial performance, operations, and customer experience. Developed brand positioning and marketing activities.

Business Management Brand Development Marketing Budget Management Supplier Negotiation Staff Management Compliance

Travel & Procurement Manager

Santander UK Technology

Jan 2014 - Jan 2019 (5 years)

Led travel procurement strategy across UK, European, and North American operations, managing annual spend over £5 million. Managed relationships with strategic suppliers and drove commercial value.

Procurement Supplier Management Negotiation Contract Management Spend Analysis Policy Development Stakeholder Management