Samantha Britton

I am a dedicated customer service advocate with extensive experience in providing exceptional support across various industries. My journey began at Grand Port Royal Hotel Marina and Spa, where I honed my skills in administration and customer relations. I excelled in managing day-to-day operations, ensuring guest satisfaction, and preparing financial reports, which laid a solid foundation for my career.

At Sutherland Global and Conduent, I further developed my expertise in customer service, focusing on pharmaceutical and medical benefits. I successfully processed claims, managed insurance sales, and provided critical support to clients navigating their healthcare options. My ability to communicate effectively and solve problems has consistently contributed to positive outcomes for both customers and employers.