Samanta RoldanSR
Open to opportunities

Samanta Roldan

@samantaroldan

Proactive Food Engineering student with strong customer service skills.

Colombia
Message

What I'm looking for

I am looking for a role that allows me to grow in customer service and food engineering, where I can apply my skills and contribute to a team-oriented environment.

I am a dedicated Food Engineering student with a passion for customer service and a proactive approach to problem-solving. My experiences have equipped me with strong organizational skills and the ability to manage various tasks efficiently. I thrive in dynamic environments where I can utilize my bilingual communication skills to assist clients effectively.

Throughout my work experience, I have developed a solid foundation in customer service roles, including positions at Teleperformance and various restaurants. I have successfully managed customer queries, complaints, and sales support, ensuring a positive experience for all clients. My background in food engineering complements my service-oriented mindset, allowing me to understand and meet customer needs in the food industry.

Experience

Work history, roles, and key accomplishments

PS

Waiter

Plazoleta El Samán

Jan 2021 - Dec 2022 (1 year 11 months)

Provided table service and addressed customer issues, complaints, and claims. Maintained cleanliness and order within the dining area.

Education

Degrees, certifications, and relevant coursework

UQ

University of Quindio

Bachelor of Food Engineering, Food Engineering

Currently pursuing a Bachelor of Food Engineering. Focusing on the principles of food science, processing, and quality control. Developing expertise in sustainable food production and safety standards.

SP

School La Salle of Pereira

High School Diploma, General Studies

Completed secondary education, earning a High School Diploma. Acquired foundational knowledge across a broad curriculum, preparing for higher education.

Tech stack

Software and tools used professionally

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Samanta Roldan - Bilingual Customer Assistant - Teleperformance | Himalayas