Juliana Morales
@julianamorales
Honest, proactive veterinary medicine student with strong customer-service and bilingual communication skills.
What I'm looking for
I am a veterinary medicine student at Universidad Nacional de Colombia, known for being honest, proactive, organized, and committed to continuous learning. I bring strong communication skills and adaptability across fast-paced environments.
My recent work experience includes bilingual customer-service roles at Macy's where I handled order and return management, basic technical and fraud support, and followed up on customer inquiries in both English and Spanish.
I have hospitality experience as a restaurant and table service assistant supporting guest service, cleanliness, and logistical operations, and retail experience as a cashier and sales assistant managing payments, invoicing, and daily closings.
I take pride in punctuality, teamwork, problem resolution, and maintaining a responsible attitude toward every task, aiming to apply these strengths to roles that value service excellence and professional growth.
Experience
Work history, roles, and key accomplishments
Bilingual Call Center Agent
Macy’s
May 2024 - Oct 2024 (5 months)
Provided bilingual (English–Spanish) customer service handling orders, returns, basic technical and fraud support, and follow-up on customer inquiries during a high-volume call center environment.
Restaurant Service Assistant
Crepes & Waffles
Jul 2023 - Feb 2024 (7 months)
Supported restaurant operations by greeting and seating guests, maintaining cleanliness, assisting with table service, and providing logistical support to improve service flow.
Cashier and Sales Assistant
Compremas
Dec 2022 - Aug 2023 (8 months)
Handled cash register operations, payments, invoicing, daily closings, and provided sales and logistical support while maintaining store organization and customer service.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional de Colombia
Veterinary Medicine
2024 -
Currently studying Veterinary Medicine at Universidad Nacional de Colombia, focusing on foundational and clinical veterinary coursework.
Colegio Montemorel
High School Diploma, High School
2006 - 2019
Completed High School Diploma at Colegio Montemorel, covering general secondary education.
Availability
Location
Authorized to work in
Job categories
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