Open to opportunities

Tomas Cano

@tomascano

Message

I support customers clearly and calmly in fast-paced service environments.

Colombia

Message

What I'm looking for

I'm looking for an entry-level remote Customer Support or Customer Service role with an international company where I can help customers, communicate in Spanish and English, and continue developing my skills.

I've served customers directly at Texas de Brasil in a high-volume buffet environment, responding to requests, handling concerns, and keeping service positive during busy periods.

I communicate with both Spanish- and English-speaking customers and coworkers, adapt to changing needs, and support teammates when responsibilities overlap. I also bring hands-on experience preparing orders, packaging products, identifying defects, and promoting products through direct customer engagement.

I'm seeking an entry-level remote Customer Support or Customer Service role with an international company where I can provide practical, customer-focused help.

Experience

Work history, roles, and key accomplishments

Customer Support

Texas de Brasil

Served customers directly in a high-volume buffet restaurant, offering different cuts of meat and responding to specific customer requests. Handled customer concerns with a friendly, positive attitude and supported coworkers during busy service periods.

Customer Service Complaint Handling Problem Solving Teamwork Peer Support

Education

Degrees, certifications, and relevant coursework

Colegio Fontán

High School Diploma, General Studies

Activities and societies: Provided peer tutoring to classmates in logic- and number-related subjects, guiding students toward solutions rather than simply giving answers.

Completed high school education (Bachillerato) with a focus on peer tutoring in logic and number-related subjects.