salvatore scherma
@salvatorescherma
Multilingual customer service professional with expertise in interpreting.
What I'm looking for
As a multilingual customer service professional originally from Italy and now based in Chicago, I have honed my skills in interpreting, client relations, and live event coordination. My experience spans high-stakes environments where I deliver accurate and respectful communication, particularly in healthcare, legal, and government sectors. I thrive on creating engaging, human-centered experiences that foster connection across cultures.
Currently, I work as an Italian Interpreter/CSR at Language Line Solutions, where I provide real-time support in over 240 languages. My role requires adaptability and problem-solving skills, ensuring that every interaction maintains confidentiality and professionalism. Additionally, I manage live DJ events, showcasing my ability to balance logistics and client engagement effectively.
My passion for creative expression and community building drives me to continuously improve my interpersonal skills. I take pride in my ability to engage guests and create memorable experiences at events, whether through my work with Selfie Booth Co. or my independent projects. I am dedicated to delivering exceptional service and fostering positive relationships in every aspect of my professional journey.
Experience
Work history, roles, and key accomplishments
Italian Interpreter/CSR
Language Line Solutions
Jul 2024 - Present (1 year)
Delivered accurate Italian-English interpretation for healthcare, legal, and government clients, ensuring smooth communication. Balanced speed and clarity under pressure, handling high call volumes with care while maintaining confidentiality and cultural sensitivity.
Event Attendant
Selfie Booth Co.
Jan 2025 - Present (6 months)
Set up and operated photo booths independently at weddings and corporate events, engaging guests to create a fun and memorable experience. Troubleshot equipment issues quickly to minimize downtime and managed client interactions professionally.
Warehouse Associate
E&A Transpros
Jul 2021 - Jun 2024 (2 years 11 months)
Operated warehouse management systems and various material handling equipment, ensuring efficient workflow and accuracy. Maintained a high level of organization and attention to detail in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
IPSSEOA Pietro Piazza
Diploma in Hospitality and Tourism, Hospitality and Tourism
Grade: 78/100
Completed a comprehensive program in Hospitality and Tourism, focusing on industry practices and management. Achieved a grade of 78/100, demonstrating strong academic performance in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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