Open to opportunities

Eun Jung

@eunjung

Message

Bilingual professional with expertise in interpretation and customer service.

United States

Message

What I'm looking for

I seek a role that values bilingual communication and offers growth opportunities.

I am a dedicated bilingual professional with extensive experience in interpretation and customer service. Since 2016, I have served as a Bilingual Election Judge in Chicago, where I assist voters in both English and Korean, ensuring a smooth voting process. My role involves signing in voters, verifying qualifications, and providing technical support, which has honed my ability to communicate effectively in high-pressure situations.

In addition to my election work, I have been a Brand Ambassador and translator at nationwide convention centers since 2016. I excel in engaging visitors, promoting products, and providing interpretation for business meetings. My previous experience as a Medical Interpreter for Korean patients has further strengthened my communication skills, allowing me to bridge language barriers in healthcare settings. I am passionate about fostering connections and ensuring that clients receive the best possible service.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Election Judge

Current

Chicago Board of Elections

Mar 2016 - Present (9 years 5 months)

Provided assistance to voters in English and Korean, including signing in voters, verifying qualifications, and offering technical support. Distributed ballots and activation cards for touch screen machines.

Voter Registration Technical Support Korean Language

Current

Brand Ambassador, Translator

Current

Nationwide Convention Centers

Jan 2016 - Present (9 years 7 months)

Acted as a spokesperson to drive high-volume sales and promotions for various shows. Greeted visitors professionally, answered questions, and provided interpretation for business meetings.

Sales Customer Engagement Interpretation Public Speaking

Marketing & Administrative Associate

Royal Phone Ltd (AT&T reseller)

Apr 2006 - Jul 2015 (9 years 3 months)

Managed marketing and administrative tasks, accounts receivable, and customer service, utilizing consultative skills in English and Korean. Analyzed cost-effective line formats, maintained client relationships, and managed customer account data.

Marketing Accounts Receivable Customer Service Client Relationship Management Data Management AT&T Systems Billing Financial Reporting Microsoft Office Suite Quickbooks

Medical Interpreter

Optimal Interpreters

Jan 1999 - Jul 2015 (16 years 6 months)

Provided medical interpretation for Korean patients in various healthcare settings, including doctor's offices, clinics, and hospitals. Also offered business interpretation services at convention centers.

Medical Interpretation Korean Language