Salvador Yusuf
@salvadoryusuf
Customer-focused e‑commerce support specialist experienced with Shopify merchant success.
NigeriaWhat I'm looking for
I am a motivated customer-focused sales and support specialist with hands-on experience assisting Shopify merchants and e-commerce businesses. I build long-term relationships and consistently meet or exceed sales and service expectations.
I have worked as a Customer Support Representative at BrightServe Solutions and as a Sales & Service Associate at Nova E-Commerce Hub in Lagos, handling inbound and outbound support and documenting feedback to improve processes.
My training includes a B.Sc. from the University of Lagos (2022) and certifications in Customer Relationship Management and Introduction to E‑Commerce. I am fluent in English and comfortable working remotely or in hybrid settings.
I bring strong skills in Shopify and Gorgias platforms, CRM tools, order management, communication, problem solving, time management, and team collaboration, and I seek opportunities where I can support merchant success and improve customer experience.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
BrightServe Solutions
Assisted Shopify merchants via email, documenting feedback and consistently meeting or exceeding sales and service targets while building long-term customer relationships.
Education
Degrees, certifications, and relevant coursework
ULUniversity of Lagos
Bachelor of Science, Science
Bachelor of Science (B.Sc.) in a science field from the University of Lagos, graduated in 2022.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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