Salome Muinde

As a highly organized and detail-oriented virtual assistant, I have a proven track record of streamlining team communication and enhancing collaboration. With experience in managing client calendars, emails, and booking appointments, I excel in providing comprehensive administrative support to ensure smooth daily operations. My proficiency in CRM tools such as Slack, Asana, and Trello enables me to adapt quickly to new software and reduce manual entry time.

With a strong background in customer service, I have honed my problem-solving skills to resolve customer inquiries and disputes efficiently. My excellent communication skills and creativity enable me to provide exceptional support to clients, ensuring timely delivery of projects and exceeding daily productivity goals.

I am a certified virtual assistant with a certificate from ALX Africa and Ajira Digital, and I hold a diploma in Business Information Technology from Kenya Methodist University. I am proficient in Google Workspace, email management, and transcription, with a strong ability to work independently and manage multiple tasks simultaneously.